What our review analysis found
Offers hot bath and affordable rates in Enugu, but rooms have moldy sheets and smell.
- affordable rates
- hot bath
- moldy sheets
- room smell
- poor maintenance
- bad customer service
Confidence 70% · analysed from real Google reviews via LLM
About
Willis Hotel and Suites is a hotel located at Eka Oranezi Crescent, Okinano, New Haven, Enugu 400102, Enugu, Nigeria. It holds a Google rating of 3.5 stars from 99 reviews.
On Google, Willis Hotel and Suites is listed under Lodging.
Photos
3 more photos available via Google.
Recent reviews
- Oluwole K.7 months ago2.0 out of 5 stars
Need to improve on their facilities. It doesn't comfort with required standards.
- attah J.10 months ago4.0 out of 5 stars
My stay at this hotel was very nice overall comfortable and relaxing. The receptionist, Blessed, and the porter, Patrick, were absolutely wonderful; kudos to them for their great service! However, the lighting in the room could be improved, and they should check the batteries for…
- Agboola O.2 years ago2.0 out of 5 stars
The room I stayed in was smelling. Why not since the bathroom was waterlogged and not flowing out - blocked probably by something in the drain. The AC doesn't work... The write-up for the temperature is even upside down. Wo, this hotel looks great outside but has been poorly…
- Promise O.4 years ago1.0 out of 5 stars
This is by far the worst hotel I’ve been to. The customer service is 30%. The rooms are 20% standard. They are overpriced for below standard service. I even had an issue where I had to speak to the manager, cancelled my remaining nights and never got a refund. If you ever want to…
- Mazi L.4 years ago4.0 out of 5 stars
The 4star is because of the room rates, they offer more for the price. The rooms are sizeable and the room service was prompt and changed all I complained about. It is almost impossible to get a hotel with functional heater in Enugu for below ₦10,000 but this hotel had very hot…
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Willis Hotel and Suites: quick answers
- What is Willis Hotel and Suites's phone number?
- You can reach Willis Hotel and Suites on 0810 631 8595.
- Where is Willis Hotel and Suites located?
- Willis Hotel and Suites is located at Eka Oranezi Crescent, Okinano, New Haven, Enugu 400102, Enugu, Nigeria.
- Does Willis Hotel and Suites have reviews?
- Yes — Willis Hotel and Suites is rated 3.5★ from 99 Google reviews on Ranked.
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