Victoria Gardens Hotel Ltd

Name: Victoria Gardens Hotel Ltd
Address: Enugu, Enugu, Nigeria

3.3(114 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 1 October 2026.
Listing fields compared on 1 October 2026. This compares the stored name, address, phone, website, status and hours.
6 Google rating/review records held, 6 with written text; newest published 31 May 2026.
Review records fetched 1 October 2026.
Ranking computed 1 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

Why this is ranked #78 in Hotels in Enugu

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 46.0 of 100

Google rating40
Review volume69
Review recency71
Profile completeness0
Review sentiment50
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Victoria Gardens Hotel Ltd is one of the hotels in Enugu, located at 1 Mount St, GRA, Enugu 400102, Enugu, Nigeria. Its recorded Google rating is 3.3 stars from 114 reviews.

On Google, Victoria Gardens Hotel Ltd is listed under Lodging.

Google ratings and review excerpts

ANIMI M.4 months ago
2.0 out of 5 stars
They have nice facilities and great intention, but over the years everything deteriorated. They currently don't have any good structure: price is cheap, averaging ₦7,000. They just lack maintenance and customer service culture.
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Mac A.2 years ago
1.0 out of 5 stars
Very poor management. I was beaten by bedbugs. Yes..... Bedbugs!!! I complained and the receptionist told me that I'm complaining too much that others sleep there and they don't complain. The rooms are not in order. The receptionist is saucy. Their water is bad. The picture below…
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val-obioha C.3 years ago
1.0 out of 5 stars
Very poor customer service. God forbid! One of the girls called my friend an ashawo and the woman in charge didn't even want to listen to both sides of the story, she just jumped to conclusions. The guilty worker started crying and playing the victim. Insult on top of injury…
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Dr. S.3 years ago
3.0 out of 5 stars
Located in a quiet environment. However, the hotel is poorly managed. The rooms are affordable but most of them has this pungent odour. Go with your airfreshener if you plan to lodge there.
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Krystnn A.6 years ago
1.0 out of 5 stars
Very poor customer service... Rude workers especially the Ebere girl, she's very rude to the extent she slapped my friend's hand while raising her voice on us.. Poor customer management and information. Imagine paying for a room at 2am and be told to leave at 12pm that same day…
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Sontyo T.7 years ago
2.0 out of 5 stars
The hotel is very old and the pictures that appear online are different from what is obtained when you finally visit the hotel. But if you are low on budget and you are looking for a place to put up in Enugu, you will find this place very useful. The rooms that go for N5,000 are…
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.