Ecobank Nigeria Limited

3.2(28 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 31 May 2026.
5 Google rating/review records held, 5 with written text; newest published 15 September 2025.
Review records fetched 30 May 2026.
Stored review analysis updated 30 May 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Staff openly mock and disrespect customers, as reported in multiple reviews.

rude staff
incompetent
slow service
frustrating
poor customer service
avoid

Stored review sentiment: Strongly negative.

Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #538 in Banks in Lagos

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 34.5 of 100

Google rating35
Review volume49
Review recency35
Profile completeness33
Review sentiment14
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Ecobank Nigeria Limited is one of the banks in Lagos, located at CFJF+XJ4, Lekki - Epe Expy, Lekki Phase I, Lagos 106104, Lagos, Nigeria. Its recorded Google rating is 3.2 stars from 28 reviews.

On Google, Ecobank Nigeria Limited is listed under Atm, Bank.

Google ratings and review excerpts

Akin P.1 year ago
1.0 out of 5 stars
Worst customer service ever, why on earth are you raising your voice at a customer. If you can dodge this bullet called a bank, dodge it. The customer service is Slow , rude, and lack the basic of communication.
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ALFRED O.1 year ago
1.0 out of 5 stars
Avoid any ecobank branch in the whole of Nigeria get a bank account with GTB you will never regret it these guys are so incompetent its not even real
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P3 years ago
1.0 out of 5 stars
I am not surprised to read the horrible comments about Ecobank Lekki branch. That is the worst branch ever, the staffs are so rude to customers. Can you imagine a guy at the counter beside Olayinka Tijani, telling me, a customer that if not for the job, he doesn't think we are…
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ADEREMI A.5 years ago
1.0 out of 5 stars
Can't get anything right, every transaction is complicated. The most frustrating bank. Deserve only negative stars.
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Alexander8 years ago
3.0 out of 5 stars
Great local backing experience, courteous staff and service was prompt after few delays here and there. I will visit again
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.