Verified facts
What we can confirm from official sources
Each fact below is shown with its source and the date we last checked it. We stand behind what the source states — not more.
- Government approvalCBN-licensed · Commercial bank
Central Bank of Nigeria — licensed institutions register · source checked Jul 2026
What our review analysis found
Efficient issue resolution in hours, but extremely long wait times for pension services.
- efficient staff
- long wait times
- poor customer service
- good atm
- incompetent staff
- slow turnaround
Confidence 60% · analysed from real Google reviews via LLM
About
Stanbic IBTC Bank PLC is a bank located at 220 Herbert Macaulay Wy, Lagos Mainland, Lagos 101245, Lagos, Nigeria. It holds a Google rating of 3.9 stars from 23 reviews.
On Google, Stanbic IBTC Bank PLC is listed under Bank.
Photos
3 more photos available via Google.
Recent reviews
- Ifeanyi S.1 year ago5.0 out of 5 stars
Stanbic IBTC Bank PLC is a commercial institution and I went there to open bank account with them and their commercial institution service to their customers are at topnotch. It's a bank that one should bank with it's reliable bank just to mention but few of how good they are.
- Tobi B.4 years ago1.0 out of 5 stars
Worst bank ever, Incompetent staff, Poor customer service, poor TAT and poor product knowledge. You need to train your CSOs at Herbert Macaulay. Opening a Dom account took more than a month First they make a mistake on my BVN which took 2 weeks to correct. Only to discover that…
- Mrs. Z.4 years ago1.0 out of 5 stars
This branch of Stanbic IBTC Pension is easily accessible due to its public location. However, the wait time here is EXTREMELY LONG. Their customer service turnaround time is very terrible. One is kept waiting for as long as two to three hours before being attended to. And…
- Treasure O.6 years ago5.0 out of 5 stars
For real, this is one of the best branches. The entire workforce is so efficient and respectful. The customer care representatives are concise and resourceful. You get your issues resolved in a couple hours at worst. The premise is secure. There's an ATM by the door. It always…
- SanyaOdare9 years ago4.0 out of 5 stars
Good-looking banking hall with an ATM point on standby and minimal parking space outside.
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Stanbic IBTC Bank PLC: quick answers
- What is Stanbic IBTC Bank PLC's phone number?
- You can reach Stanbic IBTC Bank PLC on 14222222.
- Where is Stanbic IBTC Bank PLC located?
- Stanbic IBTC Bank PLC is located at 220 Herbert Macaulay Wy, Lagos Mainland, Lagos 101245, Lagos, Nigeria.
- What are Stanbic IBTC Bank PLC's opening hours?
- Monday: 9:00 AM – 4:00 PM; Tuesday: 9:00 AM – 4:00 PM; Wednesday: 9:00 AM – 4:00 PM; Thursday: 9:00 AM – 4:00 PM; Friday: 9:00 AM – 4:00 PM; Saturday: 9:00 AM – 4:00 PM; Sunday: Closed.
- Does Stanbic IBTC Bank PLC have reviews?
- Yes — Stanbic IBTC Bank PLC is rated 3.9★ from 23 Google reviews on Ranked.
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