Guaranty Trust Bank

4.0(28 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 31 May 2026.
5 Google rating/review records held, 5 with written text; newest published 6 September 2022.
Review records fetched 28 May 2026.
Stored review analysis updated 29 May 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Clean restrooms and reliable ATMs, but slow customer service with mostly female staff.

clean restrooms
reliable atms
slow service
female staff
good customer service
wheelchair accessible

Stored review sentiment: Positive.

Analysis updated 29 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #209 in Banks in Lagos

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 52.0 of 100

Google rating73
Review volume49
Review recency2
Profile completeness67
Review sentiment56
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Guaranty Trust Bank is one of the banks in Lagos, located at 2nd Ave, 205 Rd, Festac Town, Lagos 102102, Lagos, Nigeria. Its recorded Google rating is 4.0 stars from 28 reviews.

On Google, Guaranty Trust Bank is listed under Atm, Bank.

Google ratings and review excerpts

Joy O.4 years ago
4.0 out of 5 stars
I've always considered GTB to have the best customer service in the banking industry coupled with their restrooms being very clean in comparison to many other establishments, its great doing business with them.
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Micco P.4 years ago
5.0 out of 5 stars
Nice place but slow customer care service only women are there and unserious always leaving there seat add men and active people
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Adesua O.6 years ago
2.0 out of 5 stars
Customer service is really really slow. Only staff on a roll is Victoria. Very professional and made my wait worth the while. Otherwise you need a mat
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Onuka K.7 years ago
4.0 out of 5 stars
One of the numerous branches of Guarantee trust Bank located at 2nd Avenue by 3rd Avenue junction Festac town Lagos. It is open to customers from 8am to 4pm Monday to Friday. Conventional and electronic banking available. Excellent customer service and dedicated staff…
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Seni S.8 years ago
4.0 out of 5 stars
Awesome branch I really like GTB. This branch has enough ATMs that are reliable.
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.