First Bank - Benin King’ s Square Branch

3.7(31 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 21 September 2026.
5 Google rating/review records held, 5 with written text; newest published 7 November 2025.
Review records fetched 25 May 2026.
Stored review analysis updated 29 May 2026.
Ranking computed 2 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Customers report 2-hour waits for 10-minute services and fraudulent insurance scheme.

poor service
long wait times
fraudulent insurance
hostile service
no contact phone

Stored review sentiment: Strongly negative.

Analysis updated 29 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #56 in Banks in Benin City

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 49.1 of 100

Google rating60
Review volume50
Review recency41
Profile completeness67
Review sentiment23
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

First Bank - Benin King’ s Square Branch is one of the banks in Benin City, located at P.M.B, 1026, Kings Square, Ring Rd, Avbiama, Benin City 300102, Edo, Nigeria. Its recorded Google rating is 3.7 stars from 31 reviews.

On Google, First Bank - Benin King’ s Square Branch is listed under Atm, Bank.

Google ratings and review excerpts

Cheryl11 months ago
2.0 out of 5 stars
Someone opens acct with cash, sends wire, still has cash in acct, but bank won't release. Isn't that against the law?
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Osaigbovo P.1 year ago
1.0 out of 5 stars
So poor they need to work on their customer care team
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Aye G.4 years ago
1.0 out of 5 stars
This bank is like a market square and their services is like that if bank itself... Very poor service, you spend an average of 2hrs for a 10min service.. The insurance scheme is a fraud... No contact person, no account officer..etc.. Abeg they should start selling other…
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Mazat A.4 years ago
3.0 out of 5 stars
Can you believe that first bank at kings square have no contact phone # on their website and hostile service
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Osamuyi O.9 years ago
4.0 out of 5 stars
The Customer Service has quite improved since the last time I was there in 2017.
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.