What our review analysis found
Good online services but poor in-branch customer care and long queues.
- slow service
- rude staff
- good online services
- long queues
- friendly staff
Confidence 60% · analysed from real Google reviews via LLM
About
Fidelity is a bank located at Fidelity bank, 31 Benin Sapele Rd, Oka, Benin City 300102, Edo, Nigeria. It holds a Google rating of 3.8 stars from 11 reviews.
On Google, Fidelity is listed under Atm, Bank.
Photos
Recent reviews
- Mercy O.11 months ago1.0 out of 5 stars
The customer care is very slow and unbelievable incompetent. The staff was just talking non stop about irrelevant things wasting 1 hour of my time and I simply went there to get ATM for 3 consecutive days I couldn’t get it
- C C.3 years ago3.0 out of 5 stars
Staff were professional and friendly
- Tunde E.3 years ago5.0 out of 5 stars
You get to queue outside...on getting inside, you join another queue
- Tunde O.7 years ago4.0 out of 5 stars
The reason i joined this bank is literally because of its amazing and user friendly online services. So far, i've been very impressed with them. I recently had an issue and in 24hours, they had if fixed. Although some of their customer service reps can be very rude and i've laid…
- ABIDEMI A.8 years ago4.0 out of 5 stars
Nice service
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Fidelity: quick answers
- What is Fidelity's phone number?
- You can reach Fidelity on 14485252.
- Where is Fidelity located?
- Fidelity is located at Fidelity bank, 31 Benin Sapele Rd, Oka, Benin City 300102, Edo, Nigeria.
- What are Fidelity's opening hours?
- Monday: 8:00 AM – 4:00 PM; Tuesday: 8:00 AM – 4:00 PM; Wednesday: 8:00 AM – 4:00 PM; Thursday: 8:00 AM – 4:00 PM; Friday: 8:00 AM – 4:00 PM; Saturday: Closed; Sunday: Closed.
- Does Fidelity have reviews?
- Yes — Fidelity is rated 3.8★ from 11 Google reviews on Ranked.
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