Ranked #55 in Banks · Benin City
Fidelity
Sources and dates
- Listing source: Google Places; record fetched 28 September 2026.
- Listing fields compared on 28 September 2026. This compares the stored name, address, phone, website, status and hours.
- 5 Google rating/review records held, 5 with written text; newest published 11 September 2025.
- Review records fetched 28 May 2026.
- Stored review analysis updated 30 May 2026.
- Ranking computed 2 October 2026.
Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.
What Ranked observed on this listing
Changes Ranked recorded when it refreshed this listing, newest first. Each line is what the named source held on that date, not a statement about the business today.
- : Address changed from "Fidelity bank, 31 Benin Sapele Rd, Oka, Benin City 300102, Edo, Nig..." to "Fidelity bank, akapbor complex, 31 Benin Sapele Rd, beside police s...", as recorded from Google.
This record covers the listing's name, address, phone number, website, business status and opening hours. Ranked also records the Google rating and the review count, which move too often to list here. Checked on 28 September 2026.
What our review analysis found
Good online services but poor in-branch customer care and long queues.
- slow service
- rude staff
- good online services
- long queues
- friendly staff
Stored review sentiment: Mixed.
Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.
Why this is ranked #55 in Banks in Benin City
These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.
Score by dimension ▾
Composite score 49.6 of 100
- Google rating65
- Review volume36
- Review recency35
- Profile completeness67
- Review sentiment53
- Verification0
Scores 0 to 100 per dimension. See how we rank.
About
Fidelity is one of the banks in Benin City, located at Fidelity bank, akapbor complex, 31 Benin Sapele Rd, beside police station, Oka, Benin City 300001, Edo, Nigeria. Its recorded Google rating is 3.8 stars from 11 reviews.
On Google, Fidelity is listed under Atm, Bank.
Google ratings and review excerpts
- Mercy O.1 year ago1.0 out of 5 stars
The customer care is very slow and unbelievable incompetent. The staff was just talking non stop about irrelevant things wasting 1 hour of my time and I simply went there to get ATM for 3 consecutive days I couldn’t get it
- C C.3 years ago3.0 out of 5 stars
Staff were professional and friendly
- Tunde E.3 years ago5.0 out of 5 stars
You get to queue outside...on getting inside, you join another queue
- Tunde O.7 years ago4.0 out of 5 stars
The reason i joined this bank is literally because of its amazing and user friendly online services. So far, i've been very impressed with them. I recently had an issue and in 24hours, they had if fixed. Although some of their customer service reps can be very rude and i've laid…
- ABIDEMI A.9 years ago4.0 out of 5 stars
Nice service
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Fidelity: quick answers
- What is Fidelity's phone number?
- You can reach Fidelity on 14485252.
- Where is Fidelity located?
- Fidelity is located at Fidelity bank, akapbor complex, 31 Benin Sapele Rd, beside police station, Oka, Benin City 300001, Edo, Nigeria.
- What are Fidelity's opening hours?
- Monday: 8:00 AM – 4:00 PM; Tuesday: 8:00 AM – 4:00 PM; Wednesday: 8:00 AM – 4:00 PM; Thursday: 8:00 AM – 4:00 PM; Friday: 8:00 AM – 4:00 PM; Saturday: Closed; Sunday: Closed.
- Does Fidelity have reviews?
- Yes. Fidelity is rated 3.8★ from 11 Google reviews on Ranked.
More banks in Benin City
Other banks ranked on Ranked in Benin City, ordered by our independent score.
- Zenith Bank★ 4.4 (10)
- Wema Bank Mission Rd★ 4.2 (27)
- First Bank Nig. Plc★ 4.7 (7)
- SmartMicro Microfinance Bank★ 5.0 (3)
- Stanbic IBTC Bank★ 4.1 (12)
- First Bank of Nigeria Plc★ 4.3 (19)
- First Bank - Benin King’ s Square Branch★ 3.7 (31)
- University Of Benin Microfinance Bank★ 4.1 (23)
- Trust Fund Microfinance Bank★ 4.2 (5)
- Union Bank MISSION ROAD BENIN★ 3.7 (18)
- Eco Bank★ 3.6 (10)
- United Bank For Africa - ATM★ 4.2 (5)
- Diamond Bank BRANCH OFFICE★ 5.0 (2)
- Accion Micrifinance Bank (Sakponba, Benin)★ 5.0 (1)
For business owners
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