Fidelity Bank Plc

4.1(11 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 18 September 2026.
Listing fields compared on 18 September 2026. This compares the stored name, address, phone, website, status and hours.
6 Google rating/review records held, 6 with written text; newest published 25 May 2026.
Review records fetched 18 September 2026.
Stored review analysis updated 29 May 2026.
Ranking computed 29 September 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

Cited sources

What the published sources say

Each detail links to its source. A business website describes its own services; checking that page does not independently verify its claims or grant a Ranked verified badge.

Government approval
CBN-licensed · Commercial bank
Central Bank of Nigeria — licensed institutions register · reference date 24 July 2026

What our review analysis found

Mixed reviews with extreme praise and criticism; long wait times for transfers.

professional service
long wait
poor customer service
best branch
worst bank

Stored review sentiment: Positive.

Analysis updated 29 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #8 in Banks in Enugu

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 59.3 of 100

Google rating77
Review volume36
Review recency71
Profile completeness67
Review sentiment56
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Fidelity Bank Plc is one of the banks in Enugu, located at Rangers Ave, Independence Layout, Enugu 400102, Enugu, Nigeria. Its recorded Google rating is 4.1 stars from 11 reviews.

On Google, Fidelity Bank Plc is listed under Atm.

Google ratings and review excerpts

QUADRI I.4 months ago
5.0 out of 5 stars
great
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Anwuli M.1 year ago
1.0 out of 5 stars
The worst bank in Enugu.I stood 3hrs for fund transfer (12-3:18pm),went behind the counter ,yet no help.they have no value for time or good customer relationship...am dissatisfied with their services ..they ought to employ capable hands,not one person attending to hundreds
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Okwy-Okeke F.2 years ago
4.0 out of 5 stars
Please I need you guys sort code for my Industrial Training (IT)
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ogochukwu E.3 years ago
4.0 out of 5 stars
We keep our word!
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Edith C.6 years ago
5.0 out of 5 stars
Professional banking and excellent service.
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Onyedika J.9 years ago
5.0 out of 5 stars
Excellent bank, this is the best branch.
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.