Sources and dates
- Listing source: Google Places; record fetched 21 September 2026.
- Listing fields compared on 13 September 2026. This compares the stored name, address, phone, website, status and hours.
- 6 Google rating/review records held, 6 with written text; newest published 16 January 2026.
- Review records fetched 13 September 2026.
- Stored review analysis updated 29 May 2026.
- Ranking computed 29 September 2026.
Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.
What our review analysis found
Frequent network issues causing service disruptions and uncomfortable waiting conditions.
- network problems
- poor customer service
- no seating
- hot environment
- polite staff
- spacious hall
Stored review sentiment: Mixed.
Analysis updated 29 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.
Why this is ranked #13 in Banks in Enugu
These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.
Score by dimension ▾
Composite score 56.2 of 100
- Google rating73
- Review volume45
- Review recency50
- Profile completeness67
- Review sentiment44
- Verification0
Scores 0 to 100 per dimension. See how we rank.
About
Zenith Bank is one of the banks in Enugu, located at 250 Ogui Rd, Achara, Enugu 400102, Enugu, Nigeria. Its recorded Google rating is 4.0 stars from 22 reviews.
On Google, Zenith Bank is listed under Atm, Bank.
Google ratings and review excerpts
- Ugo C.9 months ago1.0 out of 5 stars
Went to the Otigba branch, ogui Road enugu to withdraw some cash from my account, got there and only three people on the queue, there was no activity. I asked the cashier, she said there was no network. Went upstairs to do the transfer, no split unit was on, no fans either. The…
- Atare F.2 years ago4.0 out of 5 stars
The queue was not too much and I was promptly attended to. The staff are polite and approachable
- Ameçhi B.2 years ago3.0 out of 5 stars
Very poor customer service here. No seat people standing up and no one attending to then
- bernard E.3 years ago4.0 out of 5 stars
Good place to bank but they seriously need to make progress to strengthening their network.
- Chidolue N.3 years ago3.0 out of 5 stars
Nice staff. Spacious hall. The only issue is that they often have problems with their "network."
- Collins O.3 years ago4.0 out of 5 stars
Good bank, Nice and helpful Staff in all their branches, Quality services rendered at all times.
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Zenith Bank: quick answers
- What is Zenith Bank's phone number?
- You can reach Zenith Bank on 12620727.
- Where is Zenith Bank located?
- Zenith Bank is located at 250 Ogui Rd, Achara, Enugu 400102, Enugu, Nigeria.
- What are Zenith Bank's opening hours?
- Monday: 8:00 AM – 4:00 PM; Tuesday: 8:00 AM – 4:00 PM; Wednesday: 8:00 AM – 4:00 PM; Thursday: 8:00 AM – 4:00 PM; Friday: 8:00 AM – 4:00 PM; Saturday: Closed; Sunday: Closed.
- Does Zenith Bank have reviews?
- Yes. Zenith Bank is rated 4.0★ from 22 Google reviews on Ranked.
More banks in Enugu
Other banks ranked on Ranked in Enugu, ordered by our independent score.
- First Bank - Enugu Main Branch★ 4.1 (24)
- Access Bank★ 4.3 (30)
- Access Bank Plc Agbani Road Branch★ 4.2 (16)
- United Bank for Africa (UBA)★ 3.9 (18)
- Unity Bank★ 4.5 (4)
- Zenith Bank★ 4.3 (16)
- Access Bank Plc Unn Nsukka Branch★ 4.1 (8)
- First Bank - Enugu Ogui Road Branch★ 3.5 (16)
- United Bank For Africa★ 4.3 (3)
- Access Bank Plc Abakaliki Road Enugu★ 3.8 (4)
- First City Monument Bank★ 4.3 (6)
- Umuchinemere Procredit Micro-Finance Bank Nigeria Limited.★ 5.0 (4)
- Access Bank - Enugu State University Branch★ 5.0 (3)
- Access Bank★ 4.3 (12)
For business owners
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