De Santiago Milan Hotels And Suites

Name: De Santiago Milan Hotels And Suites
Address: Lagos, Lagos, Nigeria
Telephone: 0908 293 2697

4.2(1.8k Google reviews)

Sources and dates

Listing source: Google Places; record fetched 3 October 2026.
Listing fields compared on 3 October 2026. This compares the stored name, address, phone, website, status and hours.
9 Google rating/review records held, 9 with written text; newest published 14 May 2026.
Review records fetched 3 October 2026.
Stored review analysis updated 30 May 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Rude reception staff and overpriced small rooms with musty smell.

rude staff
overpriced
small rooms
musty smell
no room service menu
cockroach

Stored review sentiment: Strongly negative.

Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #140 in Hotels in Lagos

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 72.3 of 100

Google rating80
Review volume100
Review recency68
Profile completeness67
Review sentiment23
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

De Santiago Milan Hotels And Suites is one of the hotels in Lagos, located at Plot 3088, Block 24b, 26b Festac Access Rd, Amuwo Odofin, Lagos 102102, Lagos, Nigeria. Its recorded Google rating is 4.2 stars from 1787 reviews.

On Google, De Santiago Milan Hotels And Suites is listed under Lodging.

Google ratings and review excerpts

Ameer H.5 months ago
1.0 out of 5 stars
Bad smell rooms. Bed sheets not clean and disgusting washrooms because of leaking pipes / fittings. Fridge was ok. And ac was good too. Beds so so. I liked the manager - dorris
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Festus C.5 months ago
3.0 out of 5 stars
The rooms are nice and the location is convenient to the expressway, but the noise level is a real issue with a constant barrage of loud music. To make matters worse, the lift was broken during my stay, so I had to use the stairs every time I went up or down. Between the noise…
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Monica C.5 months ago
1.0 out of 5 stars
I HAD THE WORST EXPERIENCE HERE TELL ME WHYU NEED TO BEG FOR WIFI NETWORK THE FRONT DESK PERSON THE LADY DONT LISTEN SHE JUST WANTS TO ARGUE WHEN ASKED A QUESTION… I LITERALLY HAD TO BEG FOR FOID MENU..THE INTERCOM WASNT WOEFULLY ANS YEA THEY SOMEHOW EXPECT YOU TO FIGURE OUT…
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Onyekaonwu A.6 months ago
5.0 out of 5 stars
The place is fine! Spacious, clean, and gives that calm, classy vibe you want for events , small vacations, rexlation and all Also, parking is okay but once it’s getting to evening time, hmm… FESTAC traffic will humble you 😭 Especially weekends.
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Christabella I.7 months ago
2.0 out of 5 stars
I lodged in this hotel recently and it is incredibly overpriced for such bad service. The customer service at the reception is awful as the receptionist are incredibly rude and arrogant, there was also a cockroach in the room, the pool and gym are very small
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Nsikan M.7 months ago
1.0 out of 5 stars
Nice exterior, poor interior, terrible customer service. The staff acted as if they were doing guests a favour by giving them rooms. I had to take my luggage upstairs all alone and had quite some difficulty in locating my room without any assistance from any hotel staff.
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Vincent A.8 months ago
1.0 out of 5 stars
I’m currently lodged in this hotel. The hotel is over priced. They refused to show the rooms unless you pay and after payment you will realize the rooms is small. No hangers, the two light skin ladies at the reception desk are extremely rude, no manners, arrogant. I also called…
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Kenechi E.10 months ago
2.0 out of 5 stars
The rooms are fine, with good air conditioning and well working showers. Although there is a musty smell that returns if one leaves the room too long. The cleaning staff were very friendly. They only give one key per room and make you return it every time you leave the hotel…
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.