What our review analysis found
Extremely long wait times at customer service, with only one staff attending.
- poor customer service
- long wait times
- unhelpful staff
- account upgrade issues
- negative reviews
Confidence 80% · analysed from real Google reviews via LLM
About
Access Bank Plc Admiralty Way Branch is a bank located at 10 Admiralty Rd, Eti-Osa, Lagos 105102, Lagos, Nigeria. It holds a Google rating of 3.2 stars from 13 reviews.
On Google, Access Bank Plc Admiralty Way Branch is listed under Bank.
Photos
3 more photos available via Google.
Recent reviews
- olanrewaju O.11 months ago5.0 out of 5 stars
Friendly staff and all you want about banking... They are 100% intact in this branch... I live there services
- JE O.1 year ago1.0 out of 5 stars
Treating everyone as an equal costs nothing. The negative reviews aren’t overreacting; the branch’s customer service is truly worth the criticism. Telling a customer this is Nigeria as an excuse for poor customer service is very telling. Refusing to give a customer your first…
- Nse P.2 years ago1.0 out of 5 stars
This bank refuse to upgrade my account because I presented utility bill of where am living in Ibadan, they asked me to go and bring Lagos utility bill, where as I don't have an accommodation here in Lagos, and Ibadan branch told me I can do my upgrading anywhere, this is one of…
- ifeanyi M.3 years ago2.0 out of 5 stars
If you stand in the banking hall of a highbrow branch, you'd expect a certain level of service. Sadly, that's not the case here. Markedly different from the branch further up on Admiralty Way.
- Folajimi O.4 years ago1.0 out of 5 stars
WAITED FOR 3 HOURS AT CUSTOMER SERVICE AT THIS BRANCH. 3 CUSTOMER CARE POINTS AND ONLY ONE PERSON IN REALITY WAS ATTENDING TO CUSTOMERS. THIS IS WORST EXPERIENCE EVER IN A BANK. PEOPLE WAITED FOR HOURS FOR WHAT WILL NOT TAKE UP TO 5 MINUTES. I WENT TO SUBMIT A LETTER AND HAD TO…
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Access Bank Plc Admiralty Way Branch: quick answers
- What is Access Bank Plc Admiralty Way Branch's phone number?
- You can reach Access Bank Plc Admiralty Way Branch on 27120057.
- Where is Access Bank Plc Admiralty Way Branch located?
- Access Bank Plc Admiralty Way Branch is located at 10 Admiralty Rd, Eti-Osa, Lagos 105102, Lagos, Nigeria.
- Does Access Bank Plc Admiralty Way Branch have reviews?
- Yes — Access Bank Plc Admiralty Way Branch is rated 3.2★ from 13 Google reviews on Ranked.
More Bank in Lagos
Other bank ranked on Ranked in Lagos, ordered by our independent score.
- Chronyi Motors Limited★ 4.4 (9762)
- BjLending Services Limited★ 4.7 (310)
- Lagos State University★ 4.2 (3310)
- Access Tower (Access Bank Head Office)★ 4.6 (541)
- Stellas Microfinance Bank★ 4.8 (207)
- Guaranty Trust Bank, GTB★ 4.4 (91)
- LAGOS BUILDING INVESTMENT COMPANY PLC★ 4.3 (145)
- Phase 2 Lekki Gardens★ 4.0 (951)
- The Alternative Bank Limited★ 4.8 (29)
- ProvidusBank★ 4.2 (98)
- nairaCompare★ 4.5 (55)
- RITBEST HOMES AND PROPERTIES★ 4.7 (30)
For business owners
Own or manage Access Bank Plc Admiralty Way Branch?
Get a Featured placement — a clear “Featured” label plus an enhanced profile. We never sell rank order; featuring is a label only, and your position in the ranking doesn’t change.