Wande O.★★★★★ — Someone walked up to the counter and expected the servers to immediately leave other customers and attend to them, then got passed when they didn't. When she started talking back, the servers we so patient with her that I wanted to fight on their behalf. They're courteous and fast with the orders. Portion size was good
Rimdan D.★★★★★ — It was pretty fast considering the long queue on Valentine's Day. The service was okay, but some workers seemed exhausted and so lost a little enthusiasm in customer service, which was understandable due to the high patronage that day. As always, cold stone ice cream was delicious only that it wasn't stone-frozen so it melted pretty fast. I'm not very big on pizza so I'd say my order was okay.
The ambience isn't as beautiful and neat as before, a little touch-up here and there would go a long way.
Eugenie G.★★★★★ — If you want to buy from coldstone, I recommend you go there in person. Their delivery services are very terrible! I placed an order today and they gave a rider who, in turn, distributed my order to different riders and went home. I kept calling for over 9 hours to get my order. Till now, I have still not gotten it.
Yusuf O.★★★★★ — If you are within Kubwa axis, this is the best place to get your ice cream and Pizza
Mercy A.★★★★★ — I like coldstone, but one lady at this branch was absolutely rude, dismissive and even ignoring my enquiries from the start. Only for there to be a mixup with our order, because the initial flavor we wanted wasn’t available (cotton candy), and she even made side talks like we’re the ones at fault.
Acting like she’s giving us free ice cream.
A man who ordered before me, also had an issue with this same lady. That can’t be a coincidence.
Bugsi E.★★★★★ — It's a good place to get your ice cream and cakes. The ice cream tastes good, the cake is fine. The location has the potential to make this a brilliant hangout spot. The main issue here is the service though. The attendants are quite mannerless and unprofessional and kind of ruin the experience for customers with their attitudes.
Aislyn★★★★★ — One worker had really terrible customer service. Not convinced the spoons they used have been washed. Stomach was turning the next day after eating this icecream. All credit cards were rejected. They don’t take cash. Line was unnecessarily long. Tables and benches were cracked and dusty. No reason to attend this place
John A.★★★★★ — Pizza and Cold stone is always a good idea.
For the pizza I would recommend you order online before hand, so when you get there you don't have to wait for long to get your food.
Small parking space so on busy days like the weekend you find it hard to get a space to park
Yetunde A.★★★★★ — Neat with good customer service. Same franchise standard.
Music is little too loud.
Miriam O.★★★★★ — We craved coldstone icecream and decided to go to the nearest one. As custom demands one buys from coldstone and one also buys from dominos. I got a Wednesday promo for the icecream I bought and I got two cups for a sum of 3,900 which included the toppings, I got 2 cokes for 750 and then from Dominos I got Chicken strips for 2,200, Bbq dip for 200 and 2 chicken pies for 1200. I assure you this would satisfy a mini outing for 2 person's. But be sure to be with your facemask for they won't take your order without it. My Dominos order took about 15mins and I got my icecream and enjoyed my dinner.
Bambi B.★★★★★ — The flavors are good as usual but sometimes they have just 1 or 2 serving staffs on ground so the wait time gets long
ALOBA V.★★★★★ — The workers here don’t listen to the right order. Twice I wanted white coconut and I was given white chocolate!. Aside that.. the time it’s shows here is 10:30pmfor closing.. they close by 9pm! Don’t let it deceive you.