Zenith Bank Plc - Kubwa Branch

3.8(44 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 3 October 2026.
Listing fields compared on 3 October 2026. This compares the stored name, address, phone, website, status and hours.
5 Google rating/review records held, 5 with written text; newest published 5 December 2023.
Review records fetched 30 May 2026.
Stored review analysis updated 30 May 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What Ranked observed on this listing

Changes Ranked recorded when it refreshed this listing, newest first. Each line is what the named source held on that date, not a statement about the business today.

3 October 2026: Address changed from "48VF+8HP, Gado Nasko Rd, Kubwa, 901101, Federal Capital Territory,..." to "48VF+8HP, Gado Nasko Rd, Kubwa 901101, Federal Capital Territory, N...", as recorded from Google.

This record covers the listing's name, address, phone number, website, business status and opening hours. Ranked also records the Google rating and the review count, which move too often to list here. Checked on 3 October 2026.

What our review analysis found

Customers report disorganization and unresponsive account officers, especially for remote customers.

disorganized
slow service
unresponsive staff
long queues
good atm stands

Stored review sentiment: Strongly negative.

Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #135 in Banks in Abuja

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 47.8 of 100

Google rating65
Review volume55
Review recency6
Profile completeness67
Review sentiment26
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Zenith Bank Plc - Kubwa Branch is one of the banks in Abuja, located at 48VF+8HP, Gado Nasko Rd, Kubwa 901101, Federal Capital Territory, Nigeria. Its recorded Google rating is 3.8 stars from 44 reviews.

On Google, Zenith Bank Plc - Kubwa Branch is listed under Atm, Bank.

Google ratings and review excerpts

Isaac A.2 years ago
1.0 out of 5 stars
This bank is so messed up. I wanted to create an account. I can here almost 4 times in one week just to make one. They kept telling me come back later over and over again. Wasting my time and my transport money. It is only God that can help them.
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okoro T.3 years ago
1.0 out of 5 stars
The bank is sooo dis organised. I mean totally disorganised in terms of people organisation and management. All the employees from security to their staff seemed overwhelmed and confused. Whomever the manager is needs to restrategize to achieve base level efficiency because as…
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King I.5 years ago
1.0 out of 5 stars
How can you give someone irresponsible account officer. I will call him to help rectify issues he will not answer simply because he asked me to find him something and I refused since then he started behaving strange and I am not in the country I will stop banking with Zenith…
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Josh O.7 years ago
5.0 out of 5 stars
I started banking with Zenith Bank recently. I like their services as it is delivered professionally. There are a good number of Tellers to attend to customers. But I suggest more staff be made available to attend to customers making enquiries as the queue gets crazy sometimes…
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Hycent V.7 years ago
4.0 out of 5 stars
Welcome to Zenith Bank Plc. A leading multinational financial service provider based in Nigeria. Its secure and user friendly digital experience. Zenith Bank is a Nigerian multinational financial services provider. It is licensed as a commercial bank, by the Central Bank of…
Read full review on Google →

Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.