What our review analysis found
Mixed reviews: some praise air conditioning and water, but many cite rude staff and delivery failures.
- rude staff
- poor issue resolution
- delivery delays
- unprofessional
- good ac
- friendly service
Confidence 60% · analysed from Google reviews via LLM
About
United Parcel Service Nig Ltd is a courier service located at PLOT 16 Gbagada - Oworonshoki Expy, Gbagada, Lagos 105102, Lagos, Nigeria. It holds a Google rating of 3.9 stars from 637 reviews.
Photos
3 more photos available via Google.
Recent reviews
- Hammed K.6 months ago5.0 out of 5 stars
So amazing and this is my first time of send through UPS company or do I sent through DHL company but I think you make it eazy 😉 love you guys
- Tukur M.7 months ago1.0 out of 5 stars
The worst courier company on the planet. Poor response, staff lack manners and courtesy. My package arrived and I made all payments and I am yet to receive it. Phone numbers not working and when you reach customer care it is endless wait. You don’t know who to contact. The…
- Taiwo S.10 months ago1.0 out of 5 stars
The service of this company is extremely poor. They are very poor at resolving issues concerning orders. Their front desk staff in both Lagos and Abuja are soo rude especially the females. They will delay you unnecessarily. They are not helpful at all. If you have any issue with…
- Oluwadamilola M.11 months ago1.0 out of 5 stars
I am deeply disappointed with UPS's service regarding a passport I sent from the United States to Nigeria on 09/22/25, with an expected delivery date of 09/29/25. There were no tracking updates until 10/06/25, when I was informed the package is held by the DSS office for…
- Obianuju A.4 years ago5.0 out of 5 stars
Very nice place. I was feeling very frustrated when I came in. But there was A/C, the customer service agents were incredibly nice and there was water available. I began to smile before I realized. It was a great day
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
United Parcel Service Nig Ltd: quick answers
- What is United Parcel Service Nig Ltd's phone number?
- You can reach United Parcel Service Nig Ltd on 12713605.
- Where is United Parcel Service Nig Ltd located?
- United Parcel Service Nig Ltd is located at PLOT 16 Gbagada - Oworonshoki Expy, Gbagada, Lagos 105102, Lagos, Nigeria.
- What are United Parcel Service Nig Ltd's opening hours?
- Monday: 8:00 AM – 5:00 PM; Tuesday: 8:00 AM – 5:00 PM; Wednesday: 8:00 AM – 5:00 PM; Thursday: 8:00 AM – 5:00 PM; Friday: 8:00 AM – 5:00 PM; Saturday: Closed; Sunday: Closed.
- Does United Parcel Service Nig Ltd have reviews?
- Yes. United Parcel Service Nig Ltd is rated 3.9★ from 637 Google reviews on Ranked.
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