Tranquil Mews Hotel

Name: Tranquil Mews Hotel
Address: Abuja, FCT, Nigeria
Telephone: 0812 709 5901

4.0(869 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 31 May 2026.
5 Google rating/review records held, 5 with written text; newest published 5 October 2025.
Review records fetched 30 May 2026.
Stored review analysis updated 30 May 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Does not honor reservations; rooms sold despite confirmation.

poor customer service
reservation issues
unclean rooms
broken locks
cockroaches
misleading website

Stored review sentiment: Strongly negative.

Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #247 in Hotels in Abuja

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 62.0 of 100

Google rating73
Review volume98
Review recency37
Profile completeness33
Review sentiment26
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Tranquil Mews Hotel is one of the hotels in Abuja, located at Plot 1079 Okonjo Iweala, Road, Utako, Abuja 900108, Federal Capital Territory, Nigeria. Its recorded Google rating is 4.0 stars from 869 reviews.

On Google, Tranquil Mews Hotel is listed under Lodging.

Google ratings and review excerpts

Charles A.1 year ago
4.0 out of 5 stars
It's located around Wuye, behind Hotel 2020 if you're coming from Area 1 it's the first turn After the Hotel or left turn before Hotel 2020 if you're coming from berger. For better clarification it shares the same street with "Thuja Ville Estate Wuye Abuja". If you don't pay…
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Letam C.1 year ago
1.0 out of 5 stars
Beware!!! Very poor customer service and management. They do not honor reservations. Despite that I had a room reserved for multiple nights which was confirmed before I arrived, the room was sold before I arrived and I was offered a lower room at the same price. I was promised…
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Kashmallah B.1 year ago
2.0 out of 5 stars
I was very dissatisfied with my recent experience at the establishment. Despite receiving a confirmation for my reservation, I was informed upon arrival that the room was not actually sold to me. This was extremely disappointing and inconvenient, especially considering the…
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Olaitan O.1 year ago
3.0 out of 5 stars
Restroom for visitors: saw multiple toilets on the ground floor which I believe are for visitors. Room rate is overall a good deal versus the service/facilities. There's free wifi and free breakfast. Small parking space but the environment is generally cool and quiet. Not a good…
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NanaHauwa S.2 years ago
2.0 out of 5 stars
They don't use their website anymore, when you make a booking online, you end up being disappointed. They should shut down the website or make use of it. The bathroom was smelling of urine before we could use it. The inner lock on the door wasn't functional which is low point for…
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.