What our review analysis found
Convenient location near expressway for travelers out of Lagos.
- clean rooms
- convenient location
- unwelcoming staff
- poor cleaning
- good ambiance
Confidence 60% · analysed from Google reviews via LLM
About
Serena Hotel & Suites is a hotel located at 48, Asoge Street, Off Cele Bus Stop, By Okota/Itire Link Bridge, Ijesha Rd, Surulere, Lagos 102215, Lagos, Nigeria. It holds a Google rating of 3.9 stars from 234 reviews.
On Google, Serena Hotel & Suites is listed under Lodging.
Photos
3 more photos available via Google.
Recent reviews
- Celestine E.7 months ago1.0 out of 5 stars
Very poor cleaners. They searched for the cleaner I had to wait a the reception. I was sleeping at the reception waiting for the cleaner to finish, went back and the dirty stained bedsheet was still there. Went back again to the reception to complain, they had to look for him the…
- Dominic O.9 months ago4.0 out of 5 stars
I spent 5 days in this hotel. The room and the bathroom were always clean. The staff were courteous. Will definitely recommend
- Ramon L.1 year ago5.0 out of 5 stars
Absolutely loved my stay at Serena Inn Hotel! The rooms were spotless and the staff were incredibly kind and professional. Will definitely return!
- Esther U.1 year ago3.0 out of 5 stars
I would advise Serena Hotel to hire new staff, as I don’t understand why the current staff are not welcoming. Their facial expressions and the way they interact with guests, especially those who attended to my room, were disappointing. It felt like they were being forced to do…
- Mary-Fidelis M.1 year ago5.0 out of 5 stars
The situation of the hotel is on point - access to the expressway and very convenient for travelers out of Lagos. The ambience is great, environment serene and the service is great. A budget hotel that is home away from home. We are visiting you again and again.
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Serena Hotel & Suites: quick answers
- What is Serena Hotel & Suites's phone number?
- You can reach Serena Hotel & Suites on 0809 722 4632.
- Where is Serena Hotel & Suites located?
- Serena Hotel & Suites is located at 48, Asoge Street, Off Cele Bus Stop, By Okota/Itire Link Bridge, Ijesha Rd, Surulere, Lagos 102215, Lagos, Nigeria.
- What are Serena Hotel & Suites's opening hours?
- Monday: Open 24 hours; Tuesday: Open 24 hours; Wednesday: Open 24 hours; Thursday: Open 24 hours; Friday: Open 24 hours; Saturday: Open 24 hours; Sunday: Open 24 hours.
- Does Serena Hotel & Suites have reviews?
- Yes. Serena Hotel & Suites is rated 3.9★ from 234 Google reviews on Ranked.
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