Nisa Premier Hospital

3.8(382 Google reviews)

Open 24 hours

Sources and dates

Listing source: Google Places; record fetched 30 September 2026.
9 Google rating/review records held, 9 with written text; newest published 11 July 2026.
Review records fetched 21 September 2026.
Stored review analysis updated 30 May 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Nurses are quick to respond, but front desk and billing are major pain points.

poor customer service
long wait times
rude staff
unclear billing
nurses responsive
clean facility

Stored review sentiment: Strongly negative.

Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #54 in Hospitals in Abuja

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 66.9 of 100

Google rating65
Review volume86
Review recency79
Profile completeness100
Review sentiment14
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Nisa Premier Hospital is one of the hospitals in Abuja, located at 15/21 Alex Ekwueme Wy, Jabi, Abuja 900108, Federal Capital Territory, Nigeria. Its recorded Google rating is 3.8 stars from 382 reviews.

On Google, Nisa Premier Hospital is listed under Doctor, Hospital.

Photos

3 more photos available via Google.

Google ratings and review excerpts

Tobechi N.3 months ago
1.0 out of 5 stars
Honestly, the management of Nisa Premier Hospital should look into the reviews very critically and do something about it. The wait time for a private hospital is very poor and is becoming more tasking. We have so much patients on queue at the pediatric section and only one doctor…
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Shepi M.3 months ago
1.0 out of 5 stars
I wish to express my concern regarding the hospital's policy on specialist follow-up consultations following my mother's recent experience at your facility. We paid ₦40,000 for an initial consultation with the neurologist. During that consultation, the neurologist requested an…
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Kelechi N.5 months ago
5.0 out of 5 stars
I had an open myomectomy in January and I can tell you for a fact that this was one of the best medical care I have ever experienced. I’m so grateful to Dr. David, Dr. Mariam, and the rest of the team. Gifted hands is an understatement. Their work is exceptional. Best…
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Eliana D.5 months ago
1.0 out of 5 stars
I wish there were an option to rate this hospital zero. The services were very poor, and the staff were rude. I went to Nisa around 10 a.m. and had to wait for the administrative team to send a request to my HMO for approval. Unfortunately, they sent the wrong description and…
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Bobby A.8 months ago
1.0 out of 5 stars
Terrible Customer Service and Unacceptable Delays. My experience at Nisa Hospital was extremely disappointing. The customer service is poor, disorganized, and lacking basic professionalism. Staff seemed uninterested in helping and offered little to no communication or empathy…
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Elisha A.10 months ago
1.0 out of 5 stars
Extremely rude front desk lady/service. Non chalant personality. Radiography department was abit better. Empathy is definitely lacking from most people here. Like how would you have such irresponsible personality at the front desk?
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Ralph O.10 months ago
1.0 out of 5 stars
Extremely long wait times. We visited the paediatric department and waited over 2 hours just to see a doctor. After the wait, you’re expected to run tests and join the queue afresh. This happened around 9PM on a Monday. They had only one doctor who can also get called for…
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Lanre D.11 months ago
1.0 out of 5 stars
I had the worst experience coming to this hospital. I regretted chosen it as my primary health care provider. Customer care was terrible, they lack empathy and compassion. Most staff are so arrogant and dismissive. They prioritize money over saving lives and providing care…
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.