Guaranty Trust Bank GTB

3.7(34 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 31 May 2026.
5 Google rating/review records held, 5 with written text; newest published 19 November 2024.
Review records fetched 31 May 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

Why this is ranked #306 in Banks in Lagos

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 48.8 of 100

Google rating60
Review volume51
Review recency15
Profile completeness67
Review sentiment50
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Guaranty Trust Bank GTB is one of the banks in Lagos, located at 145 Ogunlana Dr, Surulere, Lagos 101241, Lagos, Nigeria. Its recorded Google rating is 3.7 stars from 34 reviews.

On Google, Guaranty Trust Bank GTB is listed under Atm, Bank.

Google ratings and review excerpts

abayomi S.1 year ago
1.0 out of 5 stars
Terrible with long queues and unruly staff who were unable to resolve customers' issues that arose from the bank's software upgrade. Definitely not a good place to bank with
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Achifuo N.2 years ago
1.0 out of 5 stars
This bank is very incompetent in the sense that they are not able to deal with the ATM machine to dispense money. I was directed to the ATM to get twenty thousand naira because they are only giving five thousand naira across the counters. Whoever took this decision is obviously a…
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Mosopefoluwa O.4 years ago
3.0 out of 5 stars
The architecture is really nice, customer service is on point but this bank moved from a personal 5 star to 3. Always having network problems, my money has been with them for almost a week, floating in the air, I have reach out multiple times still no response. It's an okay…
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Patrick D.6 years ago
5.0 out of 5 stars
I love this place because it have about 6 atm machines so the queue is usually less. And the machines are regularly maintained, so that they are hardly out of service. The bank is well located at the heart of Surulere. The road is accessible and there is wheelchair…
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Ahmed O.7 years ago
4.0 out of 5 stars
A beautifully designed branch at the popular Masha bustop with a nice garden separating the entry from exit drive thru of the building. About six ATMs present (four by the side and two directly beside the entrance to the namlomf hall). Security watch maintained. Fast service this…
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.