Guaranty Trust Bank

3.7(34 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 20 September 2026.
5 Google rating/review records held, 5 with written text; newest published 17 September 2025.
Review records fetched 31 May 2026.
Stored review analysis updated 3 June 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Parking space is consistently noted as insufficient.

timely service
parking issues
poor customer service
busy branch
slow atm card process

Stored review sentiment: Mixed.

Analysis updated 3 June 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #249 in Banks in Lagos

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 50.7 of 100

Google rating60
Review volume51
Review recency35
Profile completeness67
Review sentiment44
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Guaranty Trust Bank is one of the banks in Lagos, located at 123 Bode Thomas St, Alaka, Lagos 101241, Lagos, Nigeria. Its recorded Google rating is 3.7 stars from 34 reviews.

On Google, Guaranty Trust Bank is listed under Atm, Bank.

Google ratings and review excerpts

OLUWADAMILARE F.1 year ago
5.0 out of 5 stars
Very perfect location and sweet customer experience at all times
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Chinelo I.3 years ago
1.0 out of 5 stars
This branch has no value for customer satisfaction. The two transactions I have conducted there, were never completed and no follow up call till I had to visit the branch twice.
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Uchechukwu N.3 years ago
1.0 out of 5 stars
This has to be the worse GTbank branch I have been to and top ranking horrible banking servicei have been provided by a bank. I went to get a new atm card and spent some much time waiting for them to set up. The attendant clearly had no experience performing the task and did not…
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Odunayo A.5 years ago
4.0 out of 5 stars
Located at a strategic place. Usually busy cos of high influx of people most of the time. There's just an ample parking lot, not spacious to accommodate the traffic to the bank. The customer service really need more hands, kinda overwhelmed when I visited. No wheelchair…
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Ifeanyichukwu M.7 years ago
4.0 out of 5 stars
Good and timely service received. I spent less than 20mins on my cash transaction and account information update. Just the little issue with parking space but everything else was on point.
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.