GT Bank
Sources and dates
- Listing source: Google Places; record fetched 31 May 2026.
- 5 Google rating/review records held, 5 with written text; newest published 24 January 2023.
- Review records fetched 30 May 2026.
- Stored review analysis updated 30 May 2026.
- Ranking computed 4 October 2026.
Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.
What our review analysis found
Extremely long queues and poor crowd management, with customers waiting hours even with many service points.
- long queues
- poor customer service
- insufficient staff
- broken atm
- no air conditioning
- frustrating experience
Stored review sentiment: Strongly negative.
Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.
Why this is ranked #504 in Banks in Lagos
These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.
Score by dimension ▾
Composite score 38.5 of 100
- Google rating45
- Review volume56
- Review recency2
- Profile completeness67
- Review sentiment9
- Verification0
Scores 0 to 100 per dimension. See how we rank.
About
GT Bank is one of the banks in Lagos, located at Cele Bus stop, Egbe Rd, Ikotun, Lagos 102213, Lagos, Nigeria. Its recorded Google rating is 3.4 stars from 47 reviews.
On Google, GT Bank is listed under Atm, Bank.
Google ratings and review excerpts
- Oluwakemi A.3 years ago1.0 out of 5 stars
I regret ever opening a gtb account..This branch is the most annoying bank i will ever be in. 1. It took me about 7 visits just to open an account. Now to get an atm they telling I can’t come in at anytime for that just in the morning.. another time i was there they gave the…
- Idahosa C.4 years ago1.0 out of 5 stars
They’ve finally wrecked this bank, look at what guaranty trust bank has turned to, they can’t even provide shade for customers waiting to be attended to by the 3 working staffs in the entire bank🤦🏻♂️
- Ademidun A.5 years ago1.0 out of 5 stars
This ikotun branch is the worst Gtbank have ever seen with poor customer care/ communication. can be soo frustrating 😤i mean how can come be in the bank since 11am and leave 4pm?who does that?AC is not working upstairs 😫. Insufficient staff .
- Mr. P.6 years ago1.0 out of 5 stars
This is one bank that baffles me a lot. First of all, there's a scary queue at the ATM stands. Then d door, another line just to enter bank. On multiple occasions,one door malfunctions and people will have to use only one. Then the most appauling is the crowd upstairs. They're…
- Oluwabunmi A.7 years ago3.0 out of 5 stars
The queues are always awfully long and in the mornings it takes time for the machines to start dispensing too. It is not advisable to come here if you're in a hurry or running late, but if you can wait out the queue, it's not so bad!
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
GT Bank: quick answers
- What is GT Bank's phone number?
- You can reach GT Bank on 0700 4826 66328.
- Where is GT Bank located?
- GT Bank is located at Cele Bus stop, Egbe Rd, Ikotun, Lagos 102213, Lagos, Nigeria.
- What are GT Bank's opening hours?
- Monday: 8:00 AM – 5:00 PM; Tuesday: 8:00 AM – 5:00 PM; Wednesday: 8:00 AM – 5:00 PM; Thursday: 8:00 AM – 5:00 PM; Friday: 8:00 AM – 5:00 PM; Saturday: Closed; Sunday: Closed.
- Does GT Bank have reviews?
- Yes. GT Bank is rated 3.4★ from 47 Google reviews on Ranked.
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- Access Bank Plc Old Ojo Branch★ 3.4 (5)
- First Bank★ 4.0 (1)
- Union Bank★ 3.5 (4)
- Fidelity Bank Plc - Ketu Branch★ 3.5 (8)
- First Bank - Epe Branch★ 3.2 (18)
- First Bank Of Nigeria★ 3.6 (15)
- Access Bank★ 3.4 (22)
- Fidelity Bank★ 3.3 (10)
- Sterling Bank Plc★ 3.6 (10)
- Union Bank★ 3.5 (4)
For business owners
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