Sources and dates
- Listing source: Google Places; record fetched 14 September 2026.
- 7 Google rating/review records held, 7 with written text; newest published 25 April 2026.
- Review records fetched 14 September 2026.
- Stored review analysis updated 29 May 2026.
- Ranking computed 4 October 2026.
Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.
What our review analysis found
Terrace Bar mixologist Samuel crafts exceptional cocktails.
- mold problem
- musty odor
- good service
- excellent cocktails
- staff recognition
- room upgrade
Stored review sentiment: Mixed.
Analysis updated 29 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.
Why this is ranked #29 in Hotels in Lagos
These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.
Score by dimension ▾
Composite score 80.1 of 100
- Google rating88
- Review volume100
- Review recency64
- Profile completeness100
- Review sentiment43
- Verification0
Scores 0 to 100 per dimension. See how we rank.
About
Four Points by Sheraton Lagos is one of the hotels in Lagos, located at Plot 9/10 Block 2 Oniru Chieftaincy Estate, Victoria Island, Lagos 021189, Lagos, Nigeria. Its recorded Google rating is 4.5 stars from 13932 reviews.
On Google, Four Points by Sheraton Lagos is listed under Lodging.
Photos
3 more photos available via Google.
Google ratings and review excerpts
- Claire H.5 months ago1.0 out of 5 stars
Appalling attitude to service... they "try" but they don't deliver. It's 3PM and for the second day running my room is not cleaned. Maybe not surprising, as they don't have any kind of system for "asking" for room to be cleaned other than the possibly naive assumption that when…
- Ademola S.5 months ago5.0 out of 5 stars
I forgot my car keys in the bar's toilet and I was about to leave the hotel. Just a few mins before I left, I was approached by a nice and friendly person who introduced herself as the head of security and asked if I forgot a key. I didnt even know I had lost it. She asked a few…
- Jboy J.7 months ago4.0 out of 5 stars
my uncle Rodney Jones check in on Sunday the 8th February we enjoyed our stay there the staff are so wonderful doing there work. from front desk to f&b most especially the housekeeping in our floor Orima Friday always take care of our rooms.... Isaac promise travel and tours Ltd
- Adetunji T.8 months ago4.0 out of 5 stars
It was an overall good experience. I really liked that one of the person at the front desk (Toyin) remembered me and the not too smooth experience I had the last time and she gave me an upgrade. Such customer service is the best gift❤️
- Kimberly R.9 months ago1.0 out of 5 stars
I chose this property because I trust the Marriott brand and have stayed at many Marriott hotels around the world without issue. Unfortunately, this was the worst experience I’ve had with Marriott, and I would never return to this hotel. While the entrance and lobby were clean…
- Rafael G.10 months ago4.0 out of 5 stars
Review for the Terrace Bar (Second Floor) I had a good experience at the Terrace Bar on the second floor of the hotel. What truly stood out was Samuel, the mixologist. His craftsmanship and attention to detail are remarkable. Every cocktail he prepared was a masterpiece…
- Ayerovie G.11 months ago1.0 out of 5 stars
Infrastructure of this hotel is severely lacking. They have a mold problem. I had to switch rooms because of the strong odor of damp and visible sign of mold. There was also a strong chemical smell in the hallways. My second room was marginally better. For an international…
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Four Points by Sheraton Lagos: quick answers
- What is Four Points by Sheraton Lagos's phone number?
- You can reach Four Points by Sheraton Lagos on 0905 382 2225.
- Where is Four Points by Sheraton Lagos located?
- Four Points by Sheraton Lagos is located at Plot 9/10 Block 2 Oniru Chieftaincy Estate, Victoria Island, Lagos 021189, Lagos, Nigeria.
- Does Four Points by Sheraton Lagos have reviews?
- Yes. Four Points by Sheraton Lagos is rated 4.5★ from 13.9k Google reviews on Ranked.
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For business owners
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