What our review analysis found
Severely understaffed with only two tellers and two customer service staff, causing hours-long waits.
- understaffed
- long wait times
- unreliable
- poor customer service
- wasted time
Confidence 90% · analysed from real Google reviews via LLM
About
First Bank Nigeria plc is a bank located at Admiralty Wy, Lekki Phase I, Lekki 106104, Lagos, Nigeria. It holds a Google rating of 2.9 stars from 23 reviews.
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Recent reviews
- simon L.1 year ago1.0 out of 5 stars
The worst branch ever .. since morning I went for a transfer till 4pm it was done and the contact person no even…
- Oluwafemi O.3 years ago1.0 out of 5 stars
Can never take firstbank seriously again. Not just this branch. How can there be just one customer care officer and one…
- Laolu I.5 years ago1.0 out of 5 stars
Horrible customer service. If you know you don't have the personnel to run the branch, close it down as opposed to…
- Gerald U.5 years ago2.0 out of 5 stars
They have just two tellers and 2 customer service staff. We had to wait for close to 2 hours to be attended to. 😪
- Toju E.7 years ago1.0 out of 5 stars
Very unreliable! Just to collect an ATM card the customer service kept saying "come back tomorrow" from Monday to…
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
First Bank Nigeria plc: quick answers
- Where is First Bank Nigeria plc located?
- First Bank Nigeria plc is located at Admiralty Wy, Lekki Phase I, Lekki 106104, Lagos, Nigeria.
- What are First Bank Nigeria plc's opening hours?
- Monday: 8:00 AM – 4:00 PM; Tuesday: 8:00 AM – 4:00 PM; Wednesday: 8:00 AM – 4:00 PM; Thursday: 8:00 AM – 4:00 PM; Friday: 8:00 AM – 4:00 PM; Saturday: Closed; Sunday: Closed.
- Does First Bank Nigeria plc have reviews?
- Yes — First Bank Nigeria plc is rated 2.9★ from 23 Google reviews on Ranked.
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