Fidelity Bank Plc - Maitama Abuja Branch

4.2(21 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 19 September 2026.
7 Google rating/review records held, 7 with written text; newest published 9 June 2026.
Review records fetched 4 September 2026.
Stored review analysis updated 4 September 2026.
Ranking computed 19 September 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Despite mixed service, the branch is praised for its fresh smell and air conditioning, unlike other branches.

poor power backup
rude staff
slow service
good air conditioning
fresh smell
fast service

Stored review sentiment: Mixed.

Analysis updated 4 September 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #4 in Banks in Maitama

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 62.1 of 100

Google rating80
Review volume45
Review recency76
Profile completeness67
Review sentiment44
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Fidelity Bank Plc - Maitama Abuja Branch is one of the banks in Maitama, located at 37 Gana St, Maitama, Abuja 900001, Federal Capital Territory, Nigeria. Its recorded Google rating is 4.2 stars from 21 reviews.

On Google, Fidelity Bank Plc - Maitama Abuja Branch is listed under Atm.

Google ratings and review excerpts

Mavis D.4 months ago
4.0 out of 5 stars
A much better branch that all the other branches. Smells fresher and not as stuffy. Staff are averagely courteous
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ahbitan Y.6 months ago
1.0 out of 5 stars
They don't have alternative power source when there is power outage. Inverter is just 250k to power your systems in case of emergency. This is sad. Moreso you are located at Maitama. I would have given you a 0.5 star if there was such. I think they could do better.
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Chioma I.9 months ago
4.0 out of 5 stars
The air condition felt like heaven especially with the current weather. ....but as usual, staff do not communicate with you until they are ready to attend to you. Its polite behavior, at intervals,
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Ufedo M.1 year ago
1.0 out of 5 stars
The customer service experience was disappointing. The staff were not only unhelpful but also quite rude, and the response time was unusually slow. There’s a clear need for improvement in both attitud
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Benita F.6 years ago
5.0 out of 5 stars
It was so easy following the instructions given using the best route.
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bassey E.8 years ago
4.0 out of 5 stars
Fast service, decent and professional staff is what you will notice here; I did. Service with a smile is what I experienced. All bank transactions can be done here. ATM available here all day and they
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U-Roy A.10 years ago
5.0 out of 5 stars
Very clean interior. Customer relationship is cool here.
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.