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RANKED

Ranked #466 in Banks · Lagos

Fidelity Bank

3.73.7 out of 5 stars(29 Google reviews)

Sources and dates

  • Listing source: Google Places; record fetched 31 May 2026.
  • 5 Google rating/review records held, 5 with written text; newest published 14 August 2025.
  • Review records fetched 30 May 2026.
  • Stored review analysis updated 30 May 2026.
  • Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Branch under renovation or not operational, causing confusion.

  • under renovation
  • no cash
  • slow service
  • overcrowded
  • nonchalant staff

Stored review sentiment: Negative.

Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Why this is ranked #466 in Banks in Lagos

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 42.3 of 100

  • Google rating60
  • Review volume49
  • Review recency32
  • Profile completeness0
  • Review sentiment36
  • Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Fidelity Bank is one of the banks in Lagos, located at J77X+P7P, Ipaja Rd, Alagba, Lagos 102213, Lagos, Nigeria. Its recorded Google rating is 3.7 stars from 29 reviews.

On Google, Fidelity Bank is listed under Atm, Bank.

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Rating
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Google ratings and review excerpts

  • Efagene E.1 year ago
    1.0 out of 5 stars

    The search result is not correct. The Fidelity bank branch at Iyana Ipaja, opposite Mobile filing station and Mr biggs is not operational at the moment and the structure seem to be under construction or renovation. You ought to remove such a branch from your search and restore…

    Read full review on Google →

  • Atoyebi D.1 year ago
    1.0 out of 5 stars

    It is so disheartening and disappointing like how the hell will someone have money in the account and won't be able to get access to it.... It is really tiring .... Like i visited this particular branch very early this morning after waiting for hours...... The feedback i will…

    Read full review on Google →

  • Nsikak3 years ago
    2.0 out of 5 stars

    Customer service attention rate for this branch is very poor...it took about 30mins for a que line lest than 15 people to progress. I have been siting for 30mins and no progression on this line. The officer are nonchalant and were majorly on thier phone. 3 customer service…

    Read full review on Google →

  • Kennedy O.3 years ago
    4.0 out of 5 stars

    Banking has become a stressful experience in Nigeria. And this Fidelity Bank Branch is no exception. Customers waiting area is overcrowded, ATM points as well. Accessing cash and basic banking services is quite challenging. The health and safety implications of this unending…

    Read full review on Google →

  • Otobong E.8 years ago
    4.0 out of 5 stars

    Fidelity Bank is a Nigerian commercial bank with multiple locations. This branch is located along Ipaja road beside Tantalizers. Functional Atm machines. Limited car park space.

    View on Google →

Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.

Fidelity Bank: quick answers

Where is Fidelity Bank located?
Fidelity Bank is located at J77X+P7P, Ipaja Rd, Alagba, Lagos 102213, Lagos, Nigeria.
What are Fidelity Bank's opening hours?
Monday: 8:00 AM – 4:00 PM; Tuesday: 8:00 AM – 4:00 PM; Wednesday: 8:00 AM – 4:00 PM; Thursday: 8:00 AM – 4:00 PM; Friday: 8:00 AM – 4:00 PM; Saturday: 8:00 AM – 4:00 PM; Sunday: Closed.
Does Fidelity Bank have reviews?
Yes. Fidelity Bank is rated 3.7★ from 29 Google reviews on Ranked.

Other banks ranked on Ranked in Lagos, ordered by our independent score.

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