Ranked #53 in Courier Services · Abuja
DHL UTAKO
Sources and dates
- Listing source: Google Places; record fetched 29 September 2026.
- Listing fields compared on 29 September 2026. This compares the stored name, address, phone, website, status and hours.
- 7 Google rating/review records held, 7 with written text; newest published 31 July 2026.
- Review records fetched 29 September 2026.
- Stored review analysis updated 29 May 2026.
- Ranking computed 2 October 2026.
Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.
What our review analysis found
Extreme delays and unprofessional staff, with reports of packages not delivered after 6 days for a 2-day service.
- delayed delivery
- unfriendly staff
- closed location
- pos not working
- poor customer service
- unavailable attendant
Stored review sentiment: Strongly negative.
Analysis updated 29 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.
Why this is ranked #53 in Courier Services in Abuja
These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.
Score by dimension ▾
Composite score 36.0 of 100
- Google rating17
- Review volume46
- Review recency84
- Profile completeness67
- Review sentiment9
- Verification0
Scores 0 to 100 per dimension. See how we rank.
About
DHL UTAKO is one of the courier Services in Abuja, located at Suite 72, 2nd Floor, Befs Plaza, Off Obafemi Awolowo Wy, opposite MFM, Utako, Abuja 900108, Federal Capital Territory, Nigeria. Its recorded Google rating is 2.7 stars from 23 reviews.
Google ratings and review excerpts
- Millicent E2 months ago1.0 out of 5 stars
They are not serious about their business.
- Justice N.2 months ago1.0 out of 5 stars
Last time I went there, the place was still locked.
- Crista'Kahlan C.9 months ago1.0 out of 5 stars
This place is closed. I was here on Monday 22nd of December 2025 and it's locked.
- Phil J.11 months ago1.0 out of 5 stars
If you love yourself, run away from here… they will drastically delay your delivery. I had someone send a package through them (DHL Express) and should have taken two days, it’s 6 days in and not yet delivered to destination. Now, I’ve missed the purpose of sending the package…
- Adi S.3 years ago1.0 out of 5 stars
The attendant was unavailable and left the place empty. When she came, she didn't even apologise
- Bolu B.4 years ago2.0 out of 5 stars
Nice location. Customer service very discourteous. POS not working, one would have to go back downstairs to make withdrawal and get back to the 2nd floor to complete transaction, after which customer service would find it difficult to hand over change to you.
- Kenechi O.4 years ago2.0 out of 5 stars
This is a very small office. The customer service staff was quite unfriendly and their system was down at the time I was there. It is not likely that I will visit this same branch in the future, except I am desperate
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
DHL UTAKO: quick answers
- What is DHL UTAKO's phone number?
- You can reach DHL UTAKO on 0811 204 1413.
- Where is DHL UTAKO located?
- DHL UTAKO is located at Suite 72, 2nd Floor, Befs Plaza, Off Obafemi Awolowo Wy, opposite MFM, Utako, Abuja 900108, Federal Capital Territory, Nigeria.
- What are DHL UTAKO's opening hours?
- Monday: 8:00 AM – 5:00 PM; Tuesday: 8:00 AM – 5:00 PM; Wednesday: 8:00 AM – 5:00 PM; Thursday: 8:00 AM – 5:00 PM; Friday: 8:00 AM – 5:00 PM; Saturday: Closed; Sunday: Closed.
- Does DHL UTAKO have reviews?
- Yes. DHL UTAKO is rated 2.7★ from 23 Google reviews on Ranked.
More courier Services in Abuja
Other courier Services ranked on Ranked in Abuja, ordered by our independent score.
- DHL★ 4.1 (778)
- AKTC JABI★ 3.9 (506)
- GUO Transport - Utako★ 4.0 (3200)
- Courier Plus★ 3.4 (19)
- DHL office★ 3.3 (3)
- Speedaf Logistics★ 2.0 (111)
- Speedaf Express★ 2.3 (28)
- Kwik delivery★ 2.4 (5)
- KO Express Delivery★ 3.0 (2)
- Parcel2go Delivery and logistics★ 3.3 (3)
- Dispatch Express★ 3.0 (2)
- AUTOSTAR COURIER SERVICES LTD★ 3.0 (1)
- Abia Line Courier Services★ 3.0 (2)
- DHL Service Point (DHL GWAGWALADA)★ 3.0 (1)
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