What our review analysis found
Extreme delays and unprofessional staff, with reports of packages not delivered after 6 days for a 2-day service.
- delayed delivery
- unfriendly staff
- closed location
- pos not working
- poor customer service
- unavailable attendant
Confidence 90% · analysed from real Google reviews via LLM
About
DHL UTAKO is a courier service located at Suite 72, 2nd Floor, Befs Plaza, Off Obafemi Awolowo Wy, opposite MFM, Utako, Abuja 900108, Federal Capital Territory, Nigeria. It holds a Google rating of 2.8 stars from 21 reviews.
Photos
Recent reviews
- Crista'Kahlan C.8 months ago1.0 out of 5 stars
This place is closed. I was here on Monday 22nd of December 2025 and it's locked.
- Phil J.10 months ago1.0 out of 5 stars
If you love yourself, run away from here… they will drastically delay your delivery. I had someone send a package through them (DHL Express) and should have taken two days, it’s 6 days in and not yet delivered to destination. Now, I’ve missed the purpose of sending the package…
- Adi S.3 years ago1.0 out of 5 stars
The attendant was unavailable and left the place empty. When she came, she didn't even apologise
- Bolu B.4 years ago2.0 out of 5 stars
Nice location. Customer service very discourteous. POS not working, one would have to go back downstairs to make withdrawal and get back to the 2nd floor to complete transaction, after which customer service would find it difficult to hand over change to you.
- Kenechi O.4 years ago2.0 out of 5 stars
This is a very small office. The customer service staff was quite unfriendly and their system was down at the time I was there. It is not likely that I will visit this same branch in the future, except I am desperate
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
DHL UTAKO: quick answers
- What is DHL UTAKO's phone number?
- You can reach DHL UTAKO on 0811 204 1413.
- Where is DHL UTAKO located?
- DHL UTAKO is located at Suite 72, 2nd Floor, Befs Plaza, Off Obafemi Awolowo Wy, opposite MFM, Utako, Abuja 900108, Federal Capital Territory, Nigeria.
- What are DHL UTAKO's opening hours?
- Monday: 8:00 AM – 5:00 PM; Tuesday: 8:00 AM – 5:00 PM; Wednesday: 8:00 AM – 5:00 PM; Thursday: 8:00 AM – 5:00 PM; Friday: 8:00 AM – 5:00 PM; Saturday: Closed; Sunday: Closed.
- Does DHL UTAKO have reviews?
- Yes — DHL UTAKO is rated 2.8★ from 21 Google reviews on Ranked.
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