Ranked #3 in Internet Service Providers · Magodo

Broadbased Communications Limited

Name: Broadbased Communications Limited
Address: Magodo, Lagos, Nigeria
Telephone: 0201 227 1000

3.5(178 Google reviews)

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Sources and dates

Listing source: Google Places; record fetched 17 September 2026.
6 Google rating/review records held, 6 with written text; newest published 16 June 2026.
Review records fetched 16 September 2026.
Stored review analysis updated 3 June 2026.
Ranking computed 17 September 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Extreme and frequent downtime, often requiring backup MiFi.

horrible downtime
incompetent customer service
slow installation
unreliable network
gaslighting

Stored review sentiment: Strongly negative.

Analysis updated 3 June 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #3 in Internet Service Providers in Magodo

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 54.7 of 100

Google rating50
Review volume75
Review recency78
Profile completeness67
Review sentiment9
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Broadbased Communications Limited is one of the internet Service Providers in Magodo, located at 16th floor, Necom House, 15 Marina Rd, Lagos Island, Lagos 100221, Lagos, Nigeria. Its recorded Google rating is 3.5 stars from 178 reviews.

Google ratings and review excerpts

Mobolaji O.4 months ago
1.0 out of 5 stars
Don’t bother using them. I even hate to be coming here to by spoiling someone’s work, but at this point I’m fed up. Their incompetence knows no bounds. Their customer service is very poor they don’t communicate at all. I have paid for monthly subscription renewal since 5 days ago…
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Victoria G.9 months ago
1.0 out of 5 stars
I called the customer service line on 8th January, 2026 because I couldn't make call on their app after paying 2k. I was asked to follow up on whatsapp which I did. On 9th January they said they will give me feedback but nobody did until I chatted them on Whatsapp on 19th January…
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Ozioma O.11 months ago
1.0 out of 5 stars
I am giving you guys one star because the only thing you guys do well is to send silly mails that you are experiencing downtime. Paid for three months and the number of times I have experienced downtime is ridiculous. A bad investment and a useless network. Fix your horrible…
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Ayodele D.11 months ago
1.0 out of 5 stars
If you want to go back in time when you were using dial-up internet (I’m close to tears just thinking about the dial-up tone), then get Broadbased. I have lived in two estates with Broadbased as the ISP, and my goodness…I have seen shege pro max. Have to get a Mifi as a backup…
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Jane O.1 year ago
1.0 out of 5 stars
If you value your peace of mind, and mental health. DO NOT work with these guys. The experience has been hellish to say the least, it's almost like I didn't pay, but I'm begging for this service. It took them two weeks after payment to install the internet that still isn't…
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Sunday O.7 years ago
3.0 out of 5 stars
Tallest building in Nigeria. The lift is not effective, so how may have to plan spending 10-15 minutes, waiting to get into the lift during busy hours like lunch or closing hours. It houses lots of firms and organizations.
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.