Ambience Hotel and Suite

Name: Ambience Hotel and Suite
Address: Lagos, Lagos, Nigeria
Telephone: 0810 797 8452

3.9(160 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 31 May 2026.
5 Google rating/review records held, 5 with written text; newest published 23 January 2026.
Review records fetched 30 May 2026.
Stored review analysis updated 30 May 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Fish pepper soup and cool music stand out, but poor service and dirty rooms dominate recent reviews.

rude staff
dirty rooms
no wifi
no refund
good lounge
fish pepper soup

Stored review sentiment: Strongly negative.

Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #579 in Hotels in Lagos

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 56.3 of 100

Google rating69
Review volume74
Review recency50
Profile completeness33
Review sentiment26
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Ambience Hotel and Suite is one of the hotels in Lagos, located at 23 Adekunle Banjo Ave, Ikosi Ketu, Lagos 105102, Lagos, Nigeria. Its recorded Google rating is 3.9 stars from 160 reviews.

On Google, Ambience Hotel and Suite is listed under Lodging.

Google ratings and review excerpts

Rose L.8 months ago
2.0 out of 5 stars
The hotel does not provide 24-hour bar or kitchen services. Staff members frequently complain after 12:00 a.m. and often deny guests access to the premises at that time, apparently prioritizing rest over service delivery. This approach is inappropriate for a hospitality…
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Ashley F.8 months ago
1.0 out of 5 stars
They need to change all the staff that’s working here , the service is poor,they are rude
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Annie Y1 year ago
1.0 out of 5 stars
No refund policy even if they get the booking wrong. The room we were eventually given was disgustingly dirty, shower wasn’t working. Window was left open and no mosquito net. Just unnecessarily difficult
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Olajide A.1 year ago
1.0 out of 5 stars
Its very ridiculous that their wifi is not functional. No towel was provided, I booked a room for two people, requested for two towel they reluctantly provided just one towel after back and forth argument. I would not recommend the hotel Not a pleasant experience
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Adedayo A.2 years ago
5.0 out of 5 stars
As the name implies,it is super cool place to be. The service was ok. Cool environment . The lounge is too notch. Fish pepper soup was excellent. Cool music to the hear and not loud. It's a place to visit
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.