United Parcel Services Ups

Name: United Parcel Services Ups
Address: Enugu, Enugu, Nigeria
Telephone: 42250564

4.1(45 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 19 September 2026.
Listing fields compared on 16 September 2026. This compares the stored name, address, phone, website, status and hours.
5 Google rating/review records held, 5 with written text; newest published 19 July 2025.
Review records fetched 29 May 2026.
Stored review analysis updated 30 May 2026.
Ranking computed 22 September 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Enugu branch frequently fails to deliver parcels as promised, requiring customers to pick up.

undelivered parcels
poor customer service
wrong phone number
slow delivery
cheap rates

Stored review sentiment: Negative.

Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #8 in Courier Services in Enugu

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 56.8 of 100

Google rating77
Review volume55
Review recency31
Profile completeness67
Review sentiment36
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

United Parcel Services Ups is one of the courier Services in Enugu, located at 87 Ogui Rd, Achara, Enugu 400102, Enugu, Nigeria. Its recorded Google rating is 4.1 stars from 45 reviews.

Google ratings and review excerpts

Simeon M.1 year ago
1.0 out of 5 stars
How can you people put a wrong phone number on your website, very unprofessional and silly customer service
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Jerry U.2 years ago
4.0 out of 5 stars
Prompt response and in service delivery.... can handle any package to countries of the world
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chinedu O.2 years ago
1.0 out of 5 stars
Till today I have not received my parcel after the dispatch rider called me to inform me about it. The worst is that I do call him for my parcel and he will switch off his phone. For more than one week now I have not gotten it. Enugu branch always give poor service to customers.
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oluwaseyi O.4 years ago
4.0 out of 5 stars
They have the best cheaper rate when u sending ur parcel locally and internationally
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Jideofor O.5 years ago
2.0 out of 5 stars
Not impressed with their Enugu operations. I had a parcel arrive from Lagos, they called to inform me about the arrival and promised to deliver to my home as stipulated in the contract and they didn't. Had to go to the office to pick it up because I was leaving town. Their office…
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.