Ritz Carinton
Sources and dates
- Listing source: Google Places; record fetched 11 September 2026.
- Listing fields compared on 11 September 2026. This compares the stored name, address, phone, website, status and hours.
- 7 Google rating/review records held, 7 with written text; newest published 30 June 2026.
- Review records fetched 11 September 2026.
- Stored review analysis updated 30 May 2026.
Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.
What our review analysis found
Multiple reviews report AC explosion and passport damage incident.
- dirty rooms
- broken amenities
- no hot water
- mosquitoes
- poor maintenance
- booking issues
Stored review sentiment: Strongly negative.
Analysis updated 30 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.
About
Ritz Carinton is one of the beach Resorts in Enugu, located at 17 Edward Nnaji St, New Haven, Enugu 400102, Enugu, Nigeria. Its recorded Google rating is 3.8 stars from 754 reviews.
On Google, Ritz Carinton is listed under Lodging.
Photos
Google ratings and review excerpts
- manni U.3 months ago4.0 out of 5 stars
My stay here was pleasant. Not so bad a place to stay. Neat and clean. Location perfect.
- Augustine8 months ago1.0 out of 5 stars
Nothing works in this hotel, water heater, ac, lights, not even the workers work😢
- N. I.9 months ago1.0 out of 5 stars
First of all I don't know how they got their 4 star status. This hotel is not even fit to be 1 star and if I can rate them lower I would. The entire hotel needs to be closed down and refurbished. The room was in bad shape, dirty, smelly and filled with mosquitoes. Do not book…
- Oscar N.1 year ago1.0 out of 5 stars
Bed is bad, toilet is leaking, poor lighting, fridge is not working and so many other problems. I don’t recommend this place.
- Nwokedi I.1 year ago3.0 out of 5 stars
I got to the hotel after a bad experience from a neighboring hotel in New Heaven... with 25k, I was so impressed with the general look of the hotel.. their seat out bar.. and the location of the hotel. The room is a 4, but bathroom is a 2 (cus the heater works) Typically…
- Casi S.1 year ago1.0 out of 5 stars
Booked hotel via Expedia from uk. Got to the hotel and was told no booking was set. I paid a night from my own pocket. Before this was sorted the next day. On my day 5 of holiday. The Air condition exploded burning my bag pack and a chair containing my passport. The manager…
- Vivian A.2 years ago4.0 out of 5 stars
Beautiful. Needs some maintenance, the ac was dropping water. No fridge in the room we stayed, house keepers is good. The staffs are friendly and mannerly presented. The room we stayed was spacious, no insects, no noise, smoking 🚭 is not allowed which beautiful. Water Heater is…
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Ritz Carinton: quick answers
- What is Ritz Carinton's phone number?
- You can reach Ritz Carinton on 0703 234 1996.
- Where is Ritz Carinton located?
- Ritz Carinton is located at 17 Edward Nnaji St, New Haven, Enugu 400102, Enugu, Nigeria.
- What are Ritz Carinton's opening hours?
- Monday: 8:00 AM – 5:00 PM; Tuesday: 8:00 AM – 5:00 PM; Wednesday: 8:00 AM – 5:00 PM; Thursday: 8:00 AM – 5:00 PM; Friday: 8:00 AM – 5:00 PM; Saturday: 8:00 AM – 5:00 PM; Sunday: Closed.
- Does Ritz Carinton have reviews?
- Yes. Ritz Carinton is rated 3.8★ from 754 Google reviews on Ranked.
For business owners
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