MTN Customer Care

Name: MTN Customer Care
Address: Ajah, Lagos, Nigeria

3.9(352 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 11 September 2026.
Listing fields compared on 11 September 2026. This compares the stored name, address, phone, website, status and hours.
6 Google rating/review records held, 6 with written text; newest published 23 July 2026.
Review records fetched 11 September 2026.
Ranking computed 14 September 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

Why this is ranked #2 in Mobile Money Agents in Ajah

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 62.8 of 100

Google rating69
Review volume85
Review recency86
Profile completeness0
Review sentiment50
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

MTN Customer Care is one of the mobile Money Agents in Ajah, located at Road 1, Ikota Shopping Complex near, Victoria garden City, Lekki 106104, Lagos, Nigeria. Its recorded Google rating is 3.9 stars from 352 reviews.

Google ratings and review excerpts

Christy A.2 months ago
4.0 out of 5 stars
Very efficient service especially from the lady called Becky.
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Iyanda M.2 years ago
5.0 out of 5 stars
If you need to link your NIN TO YOUR SIM CARD here's the best MTN office for fast service, located at the end of Road 1 inside Ikota shopping complex. Cool environment and not quite crowded. Has 4 agent registration points. Undisputable proximity to users around Ajah-Ikota-Lekki…
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Ibrahim S.3 years ago
2.0 out of 5 stars
Came to get esim thinking I’d spend a few minutes. Error! Spent at least two hours just waiting to be attended to. Long queues with extremely disorganised staff allowing people jump queues. Office was extremely hot and noisy as hell. Everybody talking over each other plus the…
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James M.4 years ago
5.0 out of 5 stars
This is the best Mtn office I've ever visited... swift services and friendly staff attention
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Princess S.4 years ago
2.0 out of 5 stars
A very long queue at the centre with few chairs which didn't match the number of customers waiting to be attended to. Attendants were very slow and some were outrightly rude. After delaying people for over two hours, they ended up asking people to leave with claims that the NIN…
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Emeka U.8 years ago
4.0 out of 5 stars
The MTN Care office is located at the extreme end of Road 1 inside Ikota shopping complex. A receptionists will attend to you immediately the security opens the door. You may be given a form to fill depending on your issue. If it is about simcard then you must have your a…
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.