Konga Retail Store

4.0(224 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 20 September 2026.
5 Google rating/review records held, 5 with written text; newest published 16 June 2023.
Review records fetched 25 May 2026.
Stored review analysis updated 25 May 2026.
Ranking computed 20 September 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Primarily a pickup point for online orders with limited direct purchase options.

poor customer service
friendly staff
limited parking
no air conditioning
difficult returns
genuine products

Stored review sentiment: Mixed.

Analysis updated 25 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #11 in Electronics Stores in Enugu

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 58.2 of 100

Google rating73
Review volume78
Review recency4
Profile completeness67
Review sentiment44
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

Konga Retail Store is one of the electronics Stores in Enugu, located at FG5H+7QW, 134 Upper Chime Ave, New Haven, Enugu 400102, Enugu, Nigeria. Its recorded Google rating is 4.0 stars from 224 reviews.

On Google, Konga Retail Store is listed under Electronics store.

Google ratings and review excerpts

Tech. F.3 years ago
4.0 out of 5 stars
Is a mini store mainly for pickup of online purchases, but they still have a handful of few products to buy direct from the mini store. Though the environment is poor, no Air-conditioning.
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Ikenna M.4 years ago
2.0 out of 5 stars
Quite disappointed in the company itself, though not the workers at this particular office (in Enugu). They make returns so difficult and convulated, no matter how honest and proper the underlying reason may be.
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Ifeanyichukwu N.4 years ago
4.0 out of 5 stars
The store was mainly stocked with electronics and gadgets ranging from smart TVs, smart phones, microwave oven, and many more. The staff are friendly. There are few spaces for parking (vehicles). It is located along chime avenue. You can get your ordered products from there, You…
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ADAEZE S.4 years ago
1.0 out of 5 stars
My experience with there customer service is Very bad. She was extremely rude and dared to shout at customers instead of calmly explaining things to them. This is the worse I have ever seen. I would rather choose other competitors over Konga express. Please something should be…
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Justice O.7 years ago
5.0 out of 5 stars
Its where you can buy a genuine products at an affordable price.
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.