What our review analysis found
Poor staff management and rude customer service, with maintenance issues like leaking toilets and geckos.
- poor staff management
- rude customer service
- leaking toilets
- no toiletries
- wall geckos
- bad maintenance
Confidence 90% · analysed from real Google reviews via LLM
About
Ice Grand Hotel is a hotel located at Ikot Ekpene - Umuahia Rd, Umuahia 440236, Abia, Nigeria. It holds a Google rating of 3.8 stars from 152 reviews.
Photos
Recent reviews
- ASIMOBI C.5 months ago4.0 out of 5 stars
Strategically located and offers choice rates
- Lucky N.9 months ago3.0 out of 5 stars
The staffs lack orientation. Poor staff management The management don't have control of staffs, everybody behaves as…
- Anthony I.11 months ago3.0 out of 5 stars
Please fix the front door of the room with balcony on 1st floor.There’s a gap big enough for anything to enter. The…
- Grace E.1 year ago1.0 out of 5 stars
This has to be the worst hotel I’ve visited in a long time. The customer service, the cleaner all were so rude. The…
- Obichi O.1 year ago1.0 out of 5 stars
The worst customer service experience I’ve had in a long time. Two executive rooms were available—one reeked of smoke…
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Ice Grand Hotel: quick answers
- What is Ice Grand Hotel's phone number?
- You can reach Ice Grand Hotel on 0800 00423 47263.
- Where is Ice Grand Hotel located?
- Ice Grand Hotel is located at Ikot Ekpene - Umuahia Rd, Umuahia 440236, Abia, Nigeria.
- Does Ice Grand Hotel have reviews?
- Yes — Ice Grand Hotel is rated 3.8★ from 152 Google reviews on Ranked.
For business owners
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