Ice Grand Hotel
Sources and dates
- Listing source: Google Places; record fetched 15 September 2026.
- Listing fields compared on 15 September 2026. This compares the stored name, address, phone, website, status and hours.
- 7 Google rating/review records held, 7 with written text; newest published 15 May 2026.
- Review records fetched 15 September 2026.
- Stored review analysis updated 29 May 2026.
- Ranking computed 23 September 2026.
Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.
What Ranked observed on this listing
Changes Ranked recorded when it refreshed this listing, newest first. Each line is what the named source held on that date, not a statement about the business today.
- : Phone number changed from 0800 00423 47263 to 0916 301 3775, as recorded from Google.
This record covers the listing's name, address, phone number, website, business status and opening hours. Ranked also records the Google rating and the review count, which move too often to list here. Checked on 15 September 2026.
What our review analysis found
Poor staff management and rude customer service, with maintenance issues like leaking toilets and geckos.
- poor staff management
- rude customer service
- leaking toilets
- no toiletries
- wall geckos
- bad maintenance
Stored review sentiment: Strongly negative.
Analysis updated 29 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.
Why this is ranked #7 in Hotels in Umuahia
These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.
Score by dimension ▾
Composite score 60.1 of 100
- Google rating65
- Review volume73
- Review recency70
- Profile completeness67
- Review sentiment23
- Verification0
Scores 0 to 100 per dimension. See how we rank.
About
Ice Grand Hotel is one of the hotels in Umuahia, located at Ikot Ekpene - Umuahia Rd, Umuahia 440236, Abia, Nigeria. Its recorded Google rating is 3.8 stars from 154 reviews.
On Google, Ice Grand Hotel is listed under Lodging.
Google ratings and review excerpts
- Okoroafor A.5 months ago4.0 out of 5 stars
A very nice luxury suit with adorable comfort
- ASIMOBI C.8 months ago4.0 out of 5 stars
Strategically located and offers choice rates
- Lucky N.1 year ago3.0 out of 5 stars
The staffs lack orientation. Poor staff management The management don't have control of staffs, everybody behaves as they like
- Anthony I.1 year ago3.0 out of 5 stars
Please fix the front door of the room with balcony on 1st floor.There’s a gap big enough for anything to enter. The glass door in the back gets stuck.l need that room next month.
- Grace E.1 year ago1.0 out of 5 stars
This has to be the worst hotel I’ve visited in a long time. The customer service, the cleaner all were so rude. The toilets were leaking and messy, no toiletries, no towel. I went downstairs to complain and the receptionist just worked out on me. I would have checked reviews…
- Obichi O.1 year ago1.0 out of 5 stars
The worst customer service experience I’ve had in a long time. Two executive rooms were available—one reeked of smoke, and the other of insecticide. There was no porter to assist me, and the waiter wa
- Kalfman F.3 years ago4.0 out of 5 stars
Ice Grand Hotel is quite a lovely place. It is serene and luxurious. It has functional CCTV cameras, large beds good and neat bathtub and the rooms are fully air conditioned.its Easley accessible with a nice pool just that the parking lots are not spacious.
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Ice Grand Hotel: quick answers
- What is Ice Grand Hotel's phone number?
- You can reach Ice Grand Hotel on 0916 301 3775.
- Where is Ice Grand Hotel located?
- Ice Grand Hotel is located at Ikot Ekpene - Umuahia Rd, Umuahia 440236, Abia, Nigeria.
- Does Ice Grand Hotel have reviews?
- Yes. Ice Grand Hotel is rated 3.8★ from 154 Google reviews on Ranked.
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- Whereelse Hotels★ 3.8 (35)
- Chaise World Hotels Ltd★ 3.4 (276)
- Hotel Helson Limited 1★ 3.6 (59)
- Vanderry Hotels And Suites★ 4.4 (5)
- Smile More Hotel, Umuahia★ 3.7 (71)
- Villa Roy Hotel★ 3.6 (386)
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