DHL Express Lekki

Name: DHL Express Lekki
Address: Lagos, Lagos, Nigeria
Telephone: 0818 058 6416

4.0(216 Google reviews)

Sources and dates

Listing source: Google Places; record fetched 28 September 2026.
7 Google rating/review records held, 7 with written text; newest published 15 July 2026.
Review records fetched 28 September 2026.
Stored review analysis updated 29 May 2026.
Ranking computed 4 October 2026.

Source fetches, review publication and ranking calculations are separate dates. A recent fetch or score does not make an older review recent or confirm every business detail.

Is this business still open?

What our review analysis found

Inconsistent service with reports of rude staff and unprofessional handling of packages.

rude staff
unprofessional
poor tracking
locked out
friendly service
price increase

Stored review sentiment: Strongly negative.

Analysis updated 29 May 2026. This summarises Google review text, not a recent visit or confirmation of services. The excerpts below may differ from the reviews used for that analysis.

Built by the team behind NGPT, Nigeria's open language model

Why this is ranked #29 in Courier Services in Lagos

These are the six stored score components for this business. The current list also checks category and location evidence; nearby entries are labelled separately. Paid placement is not a score component.

Score by dimension ▾

Composite score 66.2 of 100

Google rating73
Review volume78
Review recency80
Profile completeness67
Review sentiment26
Verification0

Scores 0 to 100 per dimension. See how we rank.

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About

DHL Express Lekki is one of the courier Services in Lagos, located at Nelle Mall, Admiralty Wy, Lekki Phase I, Lekki 106104, Lagos, Nigeria. Its recorded Google rating is 4.0 stars from 216 reviews.

Google ratings and review excerpts

Samuel L.3 months ago
5.0 out of 5 stars
Been operating for some time with a consistent customer service
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Alfred O.6 months ago
5.0 out of 5 stars
I had a very good experience at this service point.
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Oseni O.1 year ago
1.0 out of 5 stars
Extremely poor service from DHL at Nelle Mall (beside Wema Bank). The staff are rude, nonchalant, and completely unprofessional. They picked up my package from the embassy weeks ago, and it still hasn’t been delivered. I can’t track it, and despite several attempts to follow up…
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Susie B.1 year ago
1.0 out of 5 stars
Paid for international call but they answered and didn’t say anything ?????? Initiated a second call… some lady answered & hung up in seconds … Tried a third time & got no answer!!!!?????? Each time my carrier charged me for these calls that got me NOWHERE
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Michael3 years ago
5.0 out of 5 stars
I’ve been coming here for over 2 years now to send things everywhere and I have not had an issue. The ladies that attend to me are always nice and pleasant. They have recently increased their prices FYI… I would say though if you want to have a smooth process when you get here…
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Ezinne I.4 years ago
1.0 out of 5 stars
The staff here are extremely rude! I was at the center by 2pm and was locked out because they claime to close by 2pm. Not only that, but the supervisor was screaming at his security not to let me in.
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OJI-OKORO K.6 years ago
5.0 out of 5 stars
They attend to customers fast yes but its difficult to find the office without asking the security because the office is behind. Friendly customer service. Goods arrive on time. Poor parking lot. The area is littered with Courier services and banks so..good. It's great overall.
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Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.