What our review analysis found
Charges a caution fee refunded via private account with deductions.
- poor customer service
- caution fee
- no breakfast included
- room service issues
- scorpion in room
- bag search
Confidence 90% · analysed from real Google reviews via LLM
About
Cosmos Royal Lodge Hotel, Ibadan is a hotel located at Along Cosmos Road, Ajibode Road, behind University of Ibadan, Ibadan 200132, Oyo, Nigeria. It holds a Google rating of 4.1 stars from 249 reviews.
On Google, Cosmos Royal Lodge Hotel, Ibadan is listed under Lodging.
Photos
3 more photos available via Google.
Recent reviews
- yemi A.7 months ago1.0 out of 5 stars
This is the worst place to lodge. Terrible staff to customer service. I literally killed a large scorpion in my room. It's not worth it. They make you to pay for caution fees into a private account, and it takes hours to refund and when they refund they remove vat. Lodging…
- Demilade A.12 months ago1.0 out of 5 stars
Very poor customer service, they search bags at gate, lock your card to access rooms before check out time, search rooms after you check out and make you wait. Then the stupid caution fee they charge and when we wanted to collect the caution fee back, the idiot laughed that we’re…
- Uduak U.1 year ago1.0 out of 5 stars
Worst place to be. After taking payment for the room, customers are asked to deposit a caution fee as well - something I’m afraid I’ve never heard of in the hotel industry. Their services are one of the poorest I’ve ever experienced. It took 5 hours for tissue to be supplied to…
- Lucia D.1 year ago5.0 out of 5 stars
Nice environment but the staff on duty was so annoying a fair lady today 25k room for a night and she didn’t tell me no breakfast is added to it then the next morning I called to ask about breakfast she said no breakfast that I should go order what to eat with the attitude tho…
- Larry P.1 year ago3.0 out of 5 stars
Room service very poor. We complained about towel to be changed that the one we met there has been used before we checked in and they didn't showed up to replaced it. Also calling the kitchen and bar area (167) several times for room service, no one answered until we walked down…
Google reviews excerpted from Google Maps. Full text and additional reviews remain on Google, where each author published them. © respective authors; Ranked displays short excerpts under fair-use principles to inform readers about ranked businesses.
Cosmos Royal Lodge Hotel, Ibadan: quick answers
- What is Cosmos Royal Lodge Hotel, Ibadan's phone number?
- You can reach Cosmos Royal Lodge Hotel, Ibadan on 0704 422 2255.
- Where is Cosmos Royal Lodge Hotel, Ibadan located?
- Cosmos Royal Lodge Hotel, Ibadan is located at Along Cosmos Road, Ajibode Road, behind University of Ibadan, Ibadan 200132, Oyo, Nigeria.
- What are Cosmos Royal Lodge Hotel, Ibadan's opening hours?
- Monday: Open 24 hours; Tuesday: Open 24 hours; Wednesday: Open 24 hours; Thursday: Open 24 hours; Friday: Open 24 hours; Saturday: Open 24 hours; Sunday: Open 24 hours.
- Does Cosmos Royal Lodge Hotel, Ibadan have reviews?
- Yes — Cosmos Royal Lodge Hotel, Ibadan is rated 4.1★ from 249 Google reviews on Ranked.
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