Atiku I.★★★★★ — The place is not bad and easily accessible with spacious car parks but they need to include contact number online so that customers can ask about status of their ordered items when the expected delivery dates has passed and no message yet from jumia
Micheal A.★★★★★ — The customer service in this pickup station is top notch and I believe that will make up for their low delivery rate. They may not deliver on time but they will definitely keep in touch with you once your product is with them. Located along a major road, you can never miss your way while trying to locate this pickup station; and if you do, Google map will come to the rescue
Nkechi N.★★★★★ — The location was easy to find. I got attended to immediately and my refund was instant.
Mancho V.★★★★★ — I met a man there who was really kind to me. I had an emergency and failed to pick my package. He reached out and helped me with it. I went the next business day and my package was waiting for me... All was good. Kudos! They don't work on Saturday though... Jumia should remove that from their app. 👍
Adanma N.★★★★★ — This company operates a very shady business model. They collect your money send you a defective item, refuse to exchange, and refuse to return your money. They collect thousands of Naira from you and start to manufacture policies out of thin air, when you ask for proof of the policies, the reps stop responding to you. Guess why? because they are inexistent
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