Mogaji T.★★★★★ — I have used the service of Colors by Fouani, the one sited around NAF Conference Centre and it's OK but they should get someone to man their phones because they do not pick up calls no matter how many times you call their Abuja phone number and it's difficult to make enquiries online so you might end up wasting time & resources when you get to the store and can't find what you want to buy.
Also, the reason for this comment on the Gwarimpa Store is to ask them to update their address because we used Google Map directions for this address on their store and ended at a dead end trying to find Colors by Fouani in Gwarimpa and we had to settle for another electronic store.
Depuun A.★★★★★ — By far the worst place to shop for any electronics, this is across all metric; customer service, management, affordability, just to mention a few.
My family and I visited this place to purchase new washing machine (with an average range of 350k-500k Naira)
The customer service received was not just below standard, but also vehemently rude and effortless discriminatory.
They sales attendant behaved profoundly ill mannered “rolling her eyes at my elderly mum”
When we approached the management team which comprised of three guys from what looked like Arabian ethnicity.
Their only form of conflict resolution which was imposed! was to say “rolling your eyes is not a bad thing” said in such a callous manner, as they sitting down on their bum scrolling their phones.
This followed with further threats
“You’re now in our place”.
This is definitely a place none of mine will visit any longer, as we have done in the past. This is definitely a place I would not recommend for anyone looking for quality goods, a good customer service, and a great management team.
Please avoid this place at all cost, especially in the morning, because it will spoil the rest of your day.